IT Support Engineer

Job Description

Technical Skills. . Good understanding of Windows, Mac, and Linux OS . Good knowledge of security endpoint, virtual memory, windows update, patches, device driver, etc. . Good knowledge of different browsers like Chrome, Firefox, Safari, etc. . Good understanding of MS Office licensing and working . Basic knowledge of Networking (LAN Wi-Fi both) . Good Knowledge of desktop/laptop speed optimization and antivirus setup. . Basic IT hardware troubleshooting and identifying the problems. . troubleshooting issues with equipment like printers, computers, network devices, etc. and provide technical support . Good understanding in asset management and allocation. . Basic understanding of vendor management and purchase of IT stuffs. . Good understanding of Users data backup ( Email, video, etc.) . Good understanding of the Data Protection of the user and shared data. . Understanding of updated IT tools in the market related to the organizations needs. Non-Technical Skills. . Understanding of user management and providing a quick solution . Basic email writing is required to communicate with the users and vendors. . Basic verbal communication is required to interact with the users and vendors. . Should be a strong team player as effective team syncing is required.