IT Sales Support Executive

Job Description

Libromi is a fast-growing AI-first SaaS platform specializing in WhatsApp automation, chatbot solutions, and e-commerce integrations. As an official Meta partner, we serve 2000+ businesses globally and are preparing for an exciting scale-up phase post-GITEX 2025. We’re hiring Sales & Implementation Support Executives to help consult potential clients, guide them through our automation tools, and provide post-sale implementation support. If you're tech-savvy, client-focused, and eager to grow in a startup environment, we’d love to meet you. Key Responsibilities: Engage with inbound leads to understand their business needs and explain how Libromi can help. Provide product demonstrations and onboarding assistance to new customers. Support the implementation of our automation tools and chatbot builder with basic configuration or training. Act as a liaison between customers and the technical team to ensure smooth integration (e.g. Shopify, WooCommerce, API-based tools). Follow up on prospects, nurture relationships, and assist the sales team in closing deals. Maintain accurate lead, sales, and support records in the CRM. Provide basic troubleshooting and support during onboarding and usage phases. Qualifications: Bachelor's or Master's degree in Computer Science , Engineering , or Business Administration (MBA) . Fluent English – spoken and written. Good understanding of basic tech concepts (web, APIs, integrations). Familiarity with CRMs, SaaS platforms, or marketing tools is a plus. Excellent interpersonal and communication skills. Ability to multitask and prioritize in a fast-paced startup environment. Bonus Skills (Preferred but Not Mandatory): Hands-on understanding of APIs or workflow automation tools (e.g., Zapier, Pabbly, Make). Experience with WhatsApp Business API, Shopify, or chatbot tools. Previous experience in tech sales or SaaS onboarding. What We Offer: A chance to work with cutting-edge AI & automation technologies. Opportunity to grow in a fast-scaling global SaaS company. Dynamic startup culture with mentorship and growth support. Competitive compensation with recurring incentives. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Supplemental Pay: Commission pay Work Location: In person