IT Junior Support – Full-Time (On-site, Mumbai)

Job Description

Lifesciences Consultants is looking for a Junior IT Support to join our team in Mumbai.This is a full-time, in-office role ideal for someone early in their IT career who wants to gain hands-on experience in a fast-paced, international consulting environment. Key Responsibilities:Set up and configure laptops and workstations for new joiners;Provide first-level support for hardware and software issues (Windows, MS Office, connectivity, etc.);Troubleshoot network;Maintain inventory of IT equipment and accessories;Coordinate with external IT service providers when needed;Support remote users and assist with video conferencing tools;Ensure compliance with basic IT security and data protection protocols. Requirements:1–2 years of experience in an IT support/helpdesk role;Familiarity with Windows OS, Office 365, and basic networking concepts;Exposure to AI tools (e.g. Microsoft Copilot, ChatGPT) and ability to support their adoption within the team;Ability to learn and manage AI-based platforms and automation tools;Good organizational and time-management skills;Strong problem-solving attitude and attention to detail;Excellent communication skills in English;Willingness to work full-time on-site in Mumbai. What We Offer:International work environment;Learning opportunities across different IT domains;Supportive and collaborative team culture. If you’re a hands-on, tech-savvy individual looking to grow in IT support, we’d love to hear from you!