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Hyderabad - IT HelpDesk / Service Desk/ Tech Support Lead

Hyderabad - IT HelpDesk / Service Desk/ Tech Support Lead

Purechase India

6 - 9 years

5 - 8 Lacs

hyderabad

Posted:21 hours ago| Platform:

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Skills Required

itsm itil it helpdesk azure active directory technical support it support lead ms office comptia

Work Mode

Work from Office

Job Type

Full Time

Job Description

Windows, macOS desktops/laptops, Microsoft 365, email clients.
Solid networking fundamentals (TCP/IP, DHCP, DNS, VPN troubleshooting) endpoint management concepts. ITSM tools and remote support tools. Active Directory/Azure AD user and device

Required Candidate profile

Strong verbal written English communication3yrs in a lead/supervisory role supporting US/global clients.Managing mixed onshore/offshore teamsExp in change management incident response coordination.

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Hyderabad - IT HelpDesk / Service Desk/ Tech Support Lead