IT Head

Job Description

Role: IT Support Industry Type: E- commerce Department: IT & Information Security Employment Type: Full Time, Permanent Education: UG: BCA in Any Specialization, B.Sc in Any Specialization, B.Tech/B.E. Job description Description: 1. Strong background in Technology Support & System Administration (L2 support). 2. Should have thorough understanding on networking (both passive and active). Good understanding on DNS, DHCP and related technologies. 3. Should have understanding on PRI, ILL, WAN and LAN topologies and related infrastructure deployments in data centre. 4. Worked in an infrastructure critical environment and understands how technology adds value to the business. 5. Extensive technical working knowledge and experience of Laptop and tablet operating systems and hardware, particularly Microsoft windows, Apple iOS, cloud, ChatGTP. 6. Extensive working knowledge of MS Windows OS, hardware, and software configuration. 7. Extensive experience of hardware provisioning and asset tracking, monitoring, and reporting. 8. Highly professional individual who can thrive in a challenging and demanding working environment. This candidate will be a critical factor in helping users engage better with existing and new technology in an environment where the users are typically under high pressure. 9. Strong relationship skills. Confidence in communicating at all levels in both Practice Areas and Business Services.