Job Description

Job Description For IT Executive Work Responsibility . Provide first-level support for IT infrastructure, including hardware, software, and networking issues. • Assist in managing IT assets, including procurement, inventory control, and maintenance of hardware and software. • Monitor and maintain data backup processes, ensuring the recoverability of essential data. • Support the implementation of IT policies and procedures, ensuring compliance across all locations. • Assist in maintaining and troubleshooting communication systems such as email, collaboration tools, and network connectivity. • Collaborate with vendors to ensure timely resolution of hardware and software issues. • Support system upgrades, software installations, and user onboarding processes. • Monitor data security measures, including antivirus updates, firewall management, and system access control. • Document IT processes and maintain records for audits and compliance purposes. • Stay updates on emerging IT trends and recommend improvements to enhance operational efficiency. Technical / Functional / Soft Skills Required • Basic knowledge of IT infrastructure, including networking, hardware, and software troubleshooting. • Understanding of data security principles, including backup and antivirus management. • Familiarity with IT asset management and software licensing processes. • Ability to work independently and as part of a team to resolve technical issues. • Strong communication and interpersonal skills for effective coordination with teams and vendors. • Attention to detail and organizational skills for maintaining IT documentation.