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Techtiq Solutro
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IT Executive

IT Executive

Techtiq Solutro

3 - 31 years

2 - 3 Lacs

upper bazaar ranchi

Posted:1 day ago| Platform: Apna logo

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Skills Required

management installation configuration maintenance networks reliability support service troubleshooting itil cybersecurity compliance security controls antivirus data audits checks software erp crm hrms licensing leadership contracts pricing procurement network migration reports

Work Mode

On-site

Job Type

Full Time

Job Description

1. IT Infrastructure Management •Oversee the installation, configuration, and maintenance of servers, networks, firewalls, and cloud systems. •Ensure uptime, reliability, and performance of IT infrastructure. •Evaluate, recommend, and implement new technologies to improve operations. 2. IT Support & Service Delivery •Manage IT support team for timely resolution of technical issues (L1–L3). •Maintain SLA for tickets, system updates, troubleshooting, and user support. •Implement ITIL best practices for service management. 3. Cybersecurity & Compliance •Monitor security controls, antivirus, firewalls, and data protection systems. •Conduct periodic audits, vulnerability assessments, and compliance checks (ISO, GDPR, SOC, etc.) •Disaster Recovery Plans. 4. Software & Application Management •Oversee implementation, maintenance, and upgrades of business applications (ERP/CRM/HRMS). •Coordinate with vendors, developers, and internal stakeholders for successful deployments. •Ensure licensing compliance and version control. 5. Team Leadership & Vendor Management •Lead, mentor, and evaluate IT team performance. •Manage external vendors, contracts, and service partners. •Negotiate pricing, AMC, procurement of hardware/software. 6. Project Management •Plan and execute IT projects (network upgrade, cloud migration, security improvements). •Prepare timelines, and status reports.

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IT Executive