IT Executive

Job Title: IT Executive

Location: Okhla Phase-1

Department: Information Technology

Experience Required: Minimum 5 years

Qualification: Bachelor’s degree in Computer Science, IT, or related field.

Job Summary:

The IT Executive will be responsible for managing, maintaining, and supporting the organisation’s IT infrastructure, covering both software and hardware functions. The role requires hands-on technical expertise, strong troubleshooting skills, and the ability to manage multiple IT operations and projects effectively. The candidate must have at least five years of practical experience across hardware maintenance, software support, system administration, and IT service delivery.

Key Responsibilities:

System Startup & Checks:

· Initiate all servers and Virtual Machines (VMs).

· Verify local LAN internet connectivity.

Surveillance & Connectivity:

· Inspect all site cameras; in the event of non-operation, inform HR and directly contact the client.

· Manage and monitor data traffic through the firewall.

Support & Issue Resolution (IT):

· Resolve IT-related issues (hardware, software, Windows, cameras, punching machines) across all sites via phone or AnyDesk.

· Address daily IT issues at the local site (hardware, software, printer, power backup, internet, Wi-Fi).

· Resolve SAP user login issues daily from the server directory.

· Create new profiles, install SAP ID, and connect new users to the server.

· Manage and resolve issues on the TDS server, Tally server, and HR server (either self-resolved or with vendor assistance).

· If self-resolution is not possible, email the SAP team and coordinate via phone or AnyDesk.

Hardware & Vendor Management:

· Procure new IT equipment (hardware/software).

· Coordinate with vendors for new product quotations.

· Visit Nehru Place 2-3 times per month for purchasing and repairing desktops, laptops, etc.

Data & Licensing Management:

· Perform daily server backups.

· Manage firewall backup two times per month.

· Manage Firewall Rule and block unknown data traffics.

· Execute monthly SQL data queries to send outstanding payment emails to clients via Server 2012.

· Manage CAL licenses.

· Manage and activate unofficial licenses (e.g., MS Office, Windows).

Administration & Reporting:

· Prepare a daily work sheet.

· Submit Airtel and other bills.

· Activate Airtel IR pack as per user/owner requirements.

· Complete the monthly checklist online and review asset inventory monthly.

· Add new assets to inventory upon purchase.

Skills & Competencies:

· Strong knowledge of hardware troubleshooting, PC assembly, and peripheral management.

· Expertise in operating systems (Windows/Linux/Mac), MS Office, and enterprise applications.

· Good understanding of networking concepts (TCP/IP, DHCP, DNS, VPN).

· Familiarity with cloud services (Azure, AWS, and Google Workspace) is an advantage.

· Excellent communication, analytical, and problem-solving skills.

· Ability to work independently and manage multiple tasks simultaneously.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Language:

• English (Preferred)

Work Location: In person