IT Engineer

Job Title: IT Engineer Location: Navi Mumbai Experience: 3+ years Job Description: We are looking for a well-presentable and proactive IT Engineer for our Navi Mumbai location (Client Site). The candidate must have strong communication skills, especially in English, and the ability to manage day-to-day IT operations for approximately 30 -40 end-users. Key ResponsibilitiesProvide onsite and remote IT support to end-users (around 30 users). Manage and administer Microsoft Office 365 Admin Center, including user management, licenses, and basic security configurations. Troubleshoot issues related to Windows OS, hardware, software, printers, and peripherals. Handle basic networking tasks, including internet troubleshooting, router/switch configuration, and maintaining network stability. Manage assets, monitor system performance, and ensure IT policies are followed. Coordinate with vendors for hardware/software procurement or technical escalations. Maintain documentation of IT systems, configurations, and support activities. Required SkillsGood spoken and written English communication. Hands-on experience with Office 365 Admin Center. Strong knowledge of IT troubleshooting (systems, applications, network, and hardware). Understanding of internet/networking concepts (LAN/WAN, IP, DNS, DHCP). Ability to work independently and handle user queries professionally. Preferred QualificationsBachelor’s degree in IT/Computer Science or equivalent. Relevant certifications like Microsoft 365 Fundamentals, CCNA, CompTIA A+, etc., will be an advantage.