IT Administrator

1. IT Administrator:- (Salary Approx 40-45K Monthly)

Key Responsibilities:

• Configure, deploy, and manage physical and virtual servers using Hyper-V and VMware ESXi.
• Install, configure, and maintain storage systems (SAN/NAS/DAS) and perform capacity planning.
• Configure and troubleshoot Layer 2/3 network switches, VLANs, port security, and link aggregation.
• Monitor infrastructure performance and ensure system availability and reliability.
• Apply system patches, firmware updates, and manage backup/restore procedures.
• Implement and maintain security best practices across the infrastructure.
• Work closely with IT support, cybersecurity, and development teams for infrastructure planning and support.
• Document infrastructure configurations, changes, and procedures.
• Provide Tier 2/3 support for infrastructure-related incidents and service requests

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• 3+ years of experience in IT infrastructure roles.
• Strong knowledge and hands-on experience with:

o VMware ESXi / vSphere

o Microsoft Hyper-V

o Enterprise storage systems (e.g., Dell EMC, NetApp, HPE)

o Managed network switches (Cisco, HP, Dell, etc.)

• Solid understanding of TCP/IP networking, VLANs, and network security principles.
• Experience with backup solutions
• Familiarity with Windows Server administration and Active Directory.
• Strong problem-solving and analytical skills.
• Excellent communication and documentation abilities.

2. Firewall Engineer – 02 Nos ((Salary Approx 30-35K Monthly)

Key Responsibilities:

• Design, implement, and manage firewall policies and rulesets across multiple platforms.
• Deploy, configure, and maintain firewalls (including NGFWs and UTMs) from vendors such as:

o Palo Alto Networks

o Fortinet FortiGate

o Cisco ASA / Firepower

o Check Point

o Juniper SRX

o Sophos XG / UTM

• Monitor and analyze firewall logs and alerts to detect and respond to suspicious or malicious activity.
• Configure VPN tunnels, site-to-site and remote access VPNs, and ensure secure connectivity.
• Perform firewall firmware and software upgrades and manage licensing.
• Conduct regular firewall audits and rulebase reviews to optimize performance and ensure compliance.
• Work with the network and security teams to support broader cybersecurity initiatives.
• Troubleshoot complex connectivity issues related to firewall rules and NAT policies.
• Document firewall configurations, changes, and incident reports.
• Maintain up-to-date knowledge of cyber threats, vulnerabilities, and firewall best practices.

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Required Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• Minimum 3–5 years of hands-on experience with firewall deployment and management.
• Strong understanding of network protocols (TCP/IP, DNS, HTTP/S, VPN, IPSec, etc.) and network security.
• Experience configuring Access Control Lists (ACLs), NAT, VLANs, IPsec VPNs, and SSL VPNs.
• Proficient in firewall log analysis and threat identification.
• Ability to write clear and concise technical documentation.
• Experience with SIEM tools, IPS/IDS, and cloud firewall technologies (e.g., Azure Firewall, AWS WAF).
• Familiarity with automation tools and scripting (e.g., Python, Ansible) for firewall management.

3. L2 Desktop Engineer-02 Nos (Salary Approx 25-30K Monthly)

Key Responsibilities:

• Provide Level 2 support for hardware, software, and peripheral issues on Windows and/or macOS systems.
• Troubleshoot and resolve incidents escalated from the Service Desk (L1), including but not limited to:

o OS and software errors

o Network connectivity problems

o Printer and peripheral device issues

o VPN and remote access troubleshooting

• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage and support Microsoft 365 applications and services.
• Work with Active Directory for user and computer account management.
• Support remote users through tools like Remote Desktop, SCCM, or other remote access utilities.
• Coordinate with other IT teams (Network, Server, Application) to escalate and resolve complex issues.
• Assist with user onboarding/offboarding and IT asset lifecycle management.
• Document solutions, update knowledge base articles, and maintain accurate ticket records in the ITSM system.
• Participate in desktop projects such as OS imaging, patching, and hardware upgrades.

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Required Qualifications:

• 2+ years of experience in a desktop support or similar IT role.
• Strong knowledge of Windows 10/11, Microsoft Office 365, and common enterprise applications.
• Experience with Active Directory, Group Policy, DNS/DHCP basics.
• Familiarity with ITSM tools (e.g., ServiceNow, Jira Service Desk, Freshservice).
• Hands-on experience with remote support tools and desktop management platforms (e.g., SCCM, Intune).
• Excellent problem-solving and communication skills.
• Ability to work independently and prioritize tasks in a fast-paced environment.

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Preferred Qualifications:

• Certifications such as CompTIA A+, Network+, Microsoft MCP, or ITIL Foundation.
• Exposure to macOS environments.
• Basic scripting knowledge (PowerShell preferred).
• Experience in ITIL-based service environments.

Job Type: Full-time

Pay: ₹40,000.00 - ₹45,000.00 per month

Benefits:

• Provident Fund

Work Location: In person