IT Admin Trainee

Job Description

ELIGIBILITY CRITERIA We are looking for fresh IT graduates from any stream who come up with excellent communication skills have a high academic record and possess good logical thinking ability Shift timing during training 11 AM -8 PM (4 Days WFO), post training 6 PM - 3 AM (WFH) LOCATION Mumbai EXPERIENCE 0 - 1 Year FUNCTIONAL AREA Software Development Roles & Responsibilities Provide first-level support for hardware issues including desktops, laptops, printers, and peripheral devices. Assist with installation, configuration, and troubleshooting of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint) and other software’s. Help with device setup, software installations, and network connectivity issues. Maintain and update IT asset inventory and user documentation. Assist in onboarding/offboarding processes for employees (device setup, account creation, etc.). Escalate unresolved issues to senior IT staff or vendors when necessary. Primary Skills Basic knowledge of computer hardware and peripherals. Familiarity with Microsoft 365 apps and cloud services. Understanding of Windows OS and basic troubleshooting steps. Strong communication and interpersonal skills. Ability to work both independently and in a team. Eagerness to learn new technologies and take initiative. Secondary Skills Performance Driven. Innovative. Attention to Detail.