JD_iSOFT0030 Job Title: Assistant Manager - Back OfficeLocation: Delhi/NCR (India)Experience: 2 to 4 yearsCompany Profile: iSOFT Services India Private Limited has grown from strength to strength based on our passion to service our clients with robust, cost effective and quality solutions that are geared to deliver measurable business outcomes. Our leadership team has over 125 years of combined experience in Consulting, Technology and Outsourcing.Our organization is driven by a team of entrepreneurs who have a strong passion for excellence and unwavering commitment to delighting our clients. A dynamic IT company focused on custom software development and support services globally. Sharing our expertise and passion to build solutions that empower your business.Headquartered at Bella Vista NSW, having offices in Sydney, Melbourne, Singapore, Albury/Wodonga, Noida in India. iSOFT is an equal opportunity employer and a leading provider of product engineering services, digital transformation, cybersecurity, cloud, software development, and consulting. With a strong presence in Australia, we specialize in serving BFSI, Physical Security, Healthcare, Aged Care & Disability Care industries. Our goal is to impact a billion lives in the next five years through technology and social impact initiatives.Position Summary The Assistant Manager - Back Office will be responsible for managing and supporting back-office operations, ensuring efficient execution of day-to-day tasks, and driving process improvements. The role demands a professional who can handle operational responsibilities, collaborate across departments, travel as needed, and present data and insights effectively. The ideal candidate will have 2 to 4 years of experience in back-office functions, excellent communication and presentation skills, and proficiency in Microsoft tools.Key ResponsibilitiesBack Office Operations: Oversee and manage daily administrative and operational tasks to ensure the smooth running of back-office activities, occasional travel for meetings.Communication and Liaison: Act as a point of contact for internal and external stakeholders, answering inquiries and relaying information effectively. Maintain professional relationships with key contacts. Assist with the preparation of presentations and materials for external communications.Project Support: Assist with special projects and initiatives as needed. Track progress on projects and provide updates to the stakeholders. Research and gather information for presentations and reports.Data & Report Management: Create and maintain accurate records, data, and reports, ensuring timely reporting to senior management and relevant departments.Presentation & Reporting: Prepare and deliver clear and engaging presentations to internal teams or stakeholders. Ability to present data, process improvements, and operational insights effectively.Process Improvement: Identify and recommend improvements in back-office processes to increase efficiency, reduce costs, and enhance service delivery.Cross-Functional Coordination: Collaborate with other departments (e.g., finance, IT, HR) to ensure smooth communication and timely resolution of issues.Communication: Act as a point of contact for internal and external stakeholders, ensuring all communications are clear, professional, and effective.Problem Resolution: Address operational issues promptly, ensuring minimal disruption and maintaining a high level of service and operational standards.Ad-hoc Projects: Assist with special projects as required, including system updates, audits, or any back-office function-related initiatives. Skills and Qualifications:Education: Bachelor's degree in Business Administration, Finance, or related field. Additional certifications (MBA, relevant courses) are a plus.Experience: 2-4 years of experience in back-office operations or administrative roles, with a proven track record of supporting business operations.Technical Skills: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), with a strong ability to create reports, manage data, and deliver presentations.Communication Skills: Excellent verbal and written communication skills with the ability to interact professionally with all levels of the organization and external parties.Presentation Skills: Strong ability to create and deliver presentations to various stakeholders, summarizing key data and insights in a clear and engaging manner.Organizational Skills: Excellent time management, attention to detail, and the ability to handle multiple tasks and meet deadlines in a fast-paced environment.Problem-Solving Skills: Analytical mindset with the ability to troubleshoot and resolve operational issues efficiently.Travel Flexibility: Willingness to travel as required for business-related tasks and client meetings. What We Offer Growth opportunities in a fast-paced technology environment. Opportunity to work in a dynamic and growing company. Professional development and growth opportunities. Contact person email Id: soni.chauhan@isoftanz.com.au