Job Summary The Store Executive is responsible for delivering an exceptional in-store experience to parents and children by assisting with product selection, order fulfillment, billing, and customer service. The role supports smooth day-to-day store operations, maintains high standards of visual merchandising and hygiene, and ensures accurate handling of inventory and sales transactions. The ideal candidate will be customer-focused, well-groomed, comfortable working with children, and adaptable to high-volume seasonal retail operations, especially during the back-to-school period. Key Responsibilities 1. Customer Experience & Sales · Greet customers warmly and assist parents and children in selecting school uniforms, books, bags, shoes, and school supplies. · Ensure accurate understanding and fulfillment of school-specific booklists and uniform requirements. · Provide size guidance for uniforms and footwear, ensuring customer comfort and satisfaction. · Promote ease-of-ordering, technology-enabled processes, durability, and sustainability features of Invent’re products. · Upsell and cross-sell relevant products to maximize basket value while maintaining a friendly, non-pushy approach. · Handle billing, POS transactions, exchanges, and returns smoothly and accurately. 2. Store Operations · Support day-to-day store operations, including opening and closing activities as assigned. · Maintain cleanliness, organization, and visual appeal of the store at all times. · Follow Standard Operating Procedures (SOPs) for cash handling, billing, and customer service. · Assist in implementing company policies, safety standards, and operational guidelines. 3. Inventory & Stock Management · Receive, unpack, and arrange merchandise as per store layout and merchandising guidelines. · Monitor stock levels on the floor and inform the Store Manager of replenishment needs. · Assist in stock counts, cycle counts, and seasonal inventory audits. · Help prevent stock loss, damage, and pilferage by following inventory control practices. 4. Visual Merchandising & Store Presentation · Maintain attractive and organized product displays for uniforms, books, and school merchandise. · Support seasonal visual merchandising, especially during back-to-school campaigns and promotions. · Ensure pricing labels, tags, and signage are accurate and updated. 5. Customer Support & Issue Resolution · Address basic customer inquiries, concerns, and complaints courteously and escalate issues to the Store Manager when required. · Support customers with online order pickups, order tracking, or technology-enabled ordering processes. · Collect customer feedback and share insights with the Store Manager to improve service quality. 6. Team Support · Work collaboratively with team members to meet daily sales and service targets. · Support new staff or temporary staff during peak season with on-the-job guidance. · Be flexible with shift schedules, including weekends, holidays, and peak seasons. Qualifications & Skills Minimum Graduate in any discipline (Bachelor’s degree preferred). 1–3 years of experience in retail sales or customer-facing roles; experience in school supplies, apparel, or books is an advantage. Strong communication skills in Telugu, English and Hindi Customer-friendly attitude with the ability to engage effectively with children and parents. Basic proficiency with POS systems , billing software, and inventory tools. Well-groomed appearance with high standards of personal hygiene and professionalism. Ability to stand for long hours and work in a fast-paced retail environment. Willingness to adapt to seasonal work pressure, especially during back-to-school periods. Working Conditions - This is a full-time position based on the mall operating hours (10am – 10pm) that requires flexibility, with work hours including evenings, weekends, and holidays, particularly during the busy back-to-school season. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Work Location: In person
Job Summary The Store Executive is responsible for delivering an exceptional in-store experience to parents and children by assisting with product selection, order fulfillment, billing, and customer service. The role supports smooth day-to-day store operations, maintains high standards of visual merchandising and hygiene, and ensures accurate handling of inventory and sales transactions. The ideal candidate will be customer-focused, well-groomed, comfortable working with children, and adaptable to high-volume seasonal retail operations, especially during the back-to-school period. Key Responsibilities 1. Customer Experience & Sales · Greet customers warmly and assist parents and children in selecting school uniforms, books, bags, shoes, and school supplies. · Ensure accurate understanding and fulfillment of school-specific booklists and uniform requirements. · Provide size guidance for uniforms and footwear, ensuring customer comfort and satisfaction. · Promote ease-of-ordering, technology-enabled processes, durability, and sustainability features of Invent’re products. · Upsell and cross-sell relevant products to maximize basket value while maintaining a friendly, non-pushy approach. · Handle billing, POS transactions, exchanges, and returns smoothly and accurately. 2. Store Operations · Support day-to-day store operations, including opening and closing activities as assigned. · Maintain cleanliness, organization, and visual appeal of the store at all times. · Follow Standard Operating Procedures (SOPs) for cash handling, billing, and customer service. · Assist in implementing company policies, safety standards, and operational guidelines. 3. Inventory & Stock Management · Receive, unpack, and arrange merchandise as per store layout and merchandising guidelines. · Monitor stock levels on the floor and inform the Store Manager of replenishment needs. · Assist in stock counts, cycle counts, and seasonal inventory audits. · Help prevent stock loss, damage, and pilferage by following inventory control practices. 4. Visual Merchandising & Store Presentation · Maintain attractive and organized product displays for uniforms, books, and school merchandise. · Support seasonal visual merchandising, especially during back-to-school campaigns and promotions. · Ensure pricing labels, tags, and signage are accurate and updated. 5. Customer Support & Issue Resolution · Address basic customer inquiries, concerns, and complaints courteously and escalate issues to the Store Manager when required. · Support customers with online order pickups, order tracking, or technology-enabled ordering processes. · Collect customer feedback and share insights with the Store Manager to improve service quality. 6. Team Support · Work collaboratively with team members to meet daily sales and service targets. · Support new staff or temporary staff during peak season with on-the-job guidance. · Be flexible with shift schedules, including weekends, holidays, and peak seasons. Qualifications & Skills Minimum Graduate in any discipline (Bachelor’s degree preferred). 1–3 years of experience in retail sales or customer-facing roles; experience in school supplies, apparel, or books is an advantage. Strong communication skills in Telugu, English and Hindi Customer-friendly attitude with the ability to engage effectively with children and parents. Basic proficiency with POS systems , billing software, and inventory tools. Well-groomed appearance with high standards of personal hygiene and professionalism. Ability to stand for long hours and work in a fast-paced retail environment. Willingness to adapt to seasonal work pressure, especially during back-to-school periods. Working Conditions - This is a full-time position based on the mall operating hours (10am – 10pm) that requires flexibility, with work hours including evenings, weekends, and holidays, particularly during the busy back-to-school season. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Work Location: In person