International Voice Process

0 years

0 Lacs

Posted:16 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Service Associate / International Voice Process

Number of positions: 50 Seats

Work Mode: Work from office

Shift Details: Night shift

Experience : 0 - 6+ years

Location: Coimbatore (H.O)(onsite)

Salary: 1.8 to 5.2 LPA


Responsibilities

• Receives payment and ensures proper posting to appropriate customer’s accounts

• Locates and monitors overdue accounts using the billing system

• Arranges for debt repayment or establishes a repayment schedule based on the customer’s financial situation

• Records/updates patient personal accounts where necessary with contact information

• Complies with applicable laws and regulations; including but not limited to HIPAA


Education

• High School Diploma or Any Graduate


Eligibility

1 )Excellent verbal and written communication skills.

2) Hands on experience in AR calling/ Intake Process

3) Candidates with proven track record in handling international voice based interactions including inbound and outbound sales.

4) Active listening skills to determine the best course of action to collect on patients accounts


*Note: Immediate Joiners and customer service experience(inbound calling) is preferred *

*Freshers with Excellent Communication skills are preferred*


Send your CV to hiring@rndsoftech.com or WhatsApp 9344401337 for immediate response.


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