International Voice Process/ Fresher

Job Description

Candidate should possess good communication skills Knowledge of Excel -Intermediate Insurance background/US PENSION/UK PENSION RETIEREMENT preferred Job Role & Responsibilities: The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness. Consulting Skills, Client Knowledge and Client Service: Prioritizes work as required in order to effectively respond to client needs Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion Ensures knowledge of client plan provisions and supporting documentation is current and updated Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets Participates & contributes in daily huddles and status meetings Ensures on-time and accurate delivery of all tasks as per Service Level Agreements Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Monday to Friday UK shift Work Location: In person Speak with the employer +91 7897772551