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International Voice Process

International Voice Process

EngiHire

1 years

3 - 4 Lacs

gurugram haryana

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

english analysis skills in-person communication skills

Work Mode

On-site

Job Description

Responsibilities

Handle inbound and outbound international customer calls efficiently and professionally.

Deliver exceptional customer service while resolving queries promptly and accurately.

Maintain call quality, documentation accuracy, and compliance with company standards.

Update and track customer interactions in the CRM system with attention to detail.

Collaborate with team members to achieve process goals, KPIs, and customer

satisfaction targets.

Requirements:

Minimum 1 year of experience in an international voice process environment.

Strong communication skills in English (both verbal and written).

Willingness to work in rotational shifts, including night shifts.

Good problem-solving, analytical, and interpersonal skills.

Immediate joiners preferred for quicker onboarding.

Job Type: Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

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International Voice Process

gurugram, haryana

1.0 - 1.0 yrs

INR 3 - 4 Lacs

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