International voice / non voice/ Chat hiring For MNC

0 - 5 years

3 - 8 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Eligibility Criteria:

  • Graduates or undergraduates

    with a minimum of

    1 year of experience

    in an International BPO.
  • Freshers

    are encouraged to apply!
  • Experienced candidates

    may be eligible for up to a

    30% salary increase

    , based on market standards and skill set.

Key Responsibilities:

  • Provide

    prompt, accurate, and professional responses

    to customer inquiries via phone, email, and chat.
  • Handle both

    inbound and outbound communications

    across multiple channels and platforms.
  • Maintain a positive and friendly attitude

    while interacting with customers to create a welcoming experience.
  • Resolve customer issues efficiently, ensuring high levels of

    customer satisfaction

    and timely solutions.
  • Meet and exceed

    performance metrics

    , including response times, resolution times, and customer satisfaction targets.

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