International Process/Customer Support/I/Analyst/Fresher

Job Description

Job Description: We are hiring Customer Support Executives for our International Process. Join our dynamic team where you can grow professionally while providing exceptional service to our global customers. This role involves resolving customer queries via calls and chat, maintaining high-quality service standards, and collaborating effectively with team members. Key Requirements: Excellent English communication skills (verbal and written) Graduates in any discipline (B.Tech, BCA, MCA, MBA, BBA, 3 years diploma) Ability to work night shifts and 5 days a week Prior experience in customer support is an advantage, but freshers are welcome to apply Responsibilities: Handle customer inquiries through chat and calls promptly and professionally Assist US-based team and customers with their concerns and provide effective solutions Maintain accurate records of interactions and transactions Adhere to company policies and procedures while delivering customer support Collaborate with team members to ensure efficient service delivery Continuously improve product knowledge to enhance customer satisfaction Join us and be part of a supportive environment that values your growth and contributions. Apply now! Job Type: Full-time Pay: ₹200,000.00 - ₹400,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Schedule: Night shift Supplemental Pay: Overtime pay Ability to commute/relocate: Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: total work: 1 year (Preferred) Language: English (Preferred) Shift availability: Night Shift (Required) Work Location: In person