International Process Customer Support @Gurgaon

Job Description

_*ROLES & RESPONSIBILITY*_ * Handling customer's inquiries, feedback, and issues through phone, email and live voice channels. * Using analytical thinking to diagnose issues and find solutions to satisfy customers * Maintaining accurate customer records to identify patterns and provide ongoing support * Resolving customer complaints within the agreed service level agreements (SLAs). * Guide customers on how to use a product or service effectively. For instance, provide instructions, demonstrate features, or suggest best practices to improve the customers experience. *Working days* : 05 days *Location* : Gurgaon *Shift* : Rotational shifts 24x7 *Qualifications* : Graduate Fresher/ Undergrad Experienced can apply. * Drug Test * Before onboarding the candidate *Salary* : Fresher- 27,000 in hand - 31,883 CTC approx. 6 months- 29,000 in hand - 33,916 CTC approx. 1 year- 30,700 - 36,000 CTC approx. 18 months- 31,700 - 38,000 CTC approx. 24 months - 34,400 - 40,000 CTC approx. Interested Candidate Share your Resume at: - Lakhi Mandal: - lakhi.mandal@teleperformancedibs.com or 8910069613 Usree Patra: - usree.patra@teleperformancedibs.com or 8944955816