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Axis Services
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International customer support-voice/Semi voice/Non voice || 5.5lpa

International customer support-voice/Semi voice/Non voice || 5.5lpa

Axis Services

0 - 4 years

2 - 5 Lacs

hyderabad

Posted:3 weeks ago| Platform:

Apply

Skills Required

voice process communication skills customer support international voice process blended process international call center outbound process voice support chat process technical voice process international process international bpo international calling uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

International Customer Support (Voice / Non-Voice/Semi Voice)

Key Responsibilities

Handle inbound and outbound interactions through voice, chat, and email.
Resolve customer queries, complaints, and technical issues effectively.
Ensure excellent customer experience with professional and empathetic communication.
Provide accurate information regarding products, services, and policies.
Maintain records and update CRM tools as per process guidelines.

Eligibility Criteria

Education: Intermediate / Graduate / Undergraduate (any discipline).
Experience:

Freshers with excellent communication skills are welcome.
1 year of international customer support experience preferred (voice/technical support/Non voice).

Skills Required:

Excellent spoken & written English.
Problem-solving and adaptability to rotational shifts.
Strong interpersonal & customer handling skills.

Compensation & Benefits

Salary Range:
3.0 LPA - 5.5 LPA
(based on experience & last CTC).
Performance incentives + travel allowances.
Cab facility (1-way/2-way, depending on process).
Shifts: Rotational | 5 days working | 2 rotational offs.

Interview Process

HR Screening
Online Assessment
Operations Round

Join Us If You Are:

A strong communicator with customer-first attitude

Flexible with rotational shifts & work from office

Looking for career growth in international customer support

share your resumes to

HR Swetha: 9030168276

Email :

Reference are welcomeRole & responsibilities

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