International Customer Support For Centene Process

0 - 4 years

0 Lacs

Posted:4 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Associate in the Health Care Process, you will be responsible for providing assistance and support to customers in a professional and efficient manner. Your key responsibilities will include: - Handling inbound and outbound customer calls in a timely manner - Resolving customer queries and issues effectively - Maintaining a high level of customer satisfaction through excellent communication - Adhering to quality and productivity standards set by the company To qualify for this role, you should meet the following criteria: - Education: PUC / Graduate - Experience: Minimum 6 months in the international voice process (No domestic, AR caller, or non-voice experience) - Skills: Excellent English communication The company offers a competitive salary and benefits package, including: - Fixed Salary: 25K to 26k - Night Shift Allowance: 4,200 - Attendance Bonus: 500 - Cab Reimbursement: 1,500 - Attractive Incentives In addition, you will be entitled to health insurance and provident fund benefits. The work schedule involves Monday to Friday rotations in US shifts, with additional performance, quarterly, and shift allowances provided. Please note that this is a full-time, permanent position based in Bellandur, Bangalore, requiring immediate joiners. Transportation in the form of a one-way cab within a 25 km radius is provided for employees working in rotational US shifts. If you are interested in this opportunity, feel free to contact the employer at +91 6363837965 for further details.,

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