Posted:1 week ago|
Platform:
On-site
Full Time
Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
Provide accurate information on products/services offered by the company to customers.
Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
Maintain records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex issues that require escalation.
Tech Mahindra Ltd.
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8e-05 - 0.00011 Lacs P.A.
8e-05 - 0.00011 Lacs P.A.
