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International Customer Care Executive

International Customer Care Executive

Policybazaar

0 - 2 years

3 - 4 Lacs

gurugram

Posted:4 hours ago| Platform:

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Skills Required

fluent english communication skills pressure handling spoken english convincing power interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

What would be the roles and responsibilities

Providing complete information about the product to the customer.
Solving all product or service related issues of the customers.
Preparing the Customer Service Guidelines
Keeping a Record of the Customers
Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
Keeping a proper record of the customers.
Maintaining and updating the information of the customers regularly.
Providing the best possible solution to the queries of the customers.
Making products and services reports by collecting and analysing the information provided by the customers.

What we are looking for in a candidate

Should be Confident & Dynamic.
Should have a bent towards Sales.
Excellent interpersonal and listening skills
Good persuasion skill.
Should be efficient in converting customer interest into sales.
Good negotiation skills.
Team Player
Quick learner, creative and achiever.
Passionate about work output.
Should be ok with night shift

Desired Skills and Experience-

• SSC or higher education.

• Fresher or Experience

• Ability to communicate effectively Hindi & English language.

• Basic computer skills.

What do we offer?

• Amazing work culture.

• 6 Day working

• 1 Roster off

• Unlimited Incentives

• Good opportunity for career progression.

• GMC- Group medical coverage

• Gratuity is paid as per applicable law which is over and above total offered CTC

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