International Chat Support

1 - 6 years

1.75 - 3.25 Lacs P.A.

Kolkata

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Blended ProcessInbound ProcessInbound Customer ServiceInternational Chat ProcessEmail ProcessInbound SalesCustomer ServiceCceInbound CallsChat Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Handle customer inquiries via chat efficiently. Provide accurate information and resolve issues. Maintain customer satisfaction through effective communication. Manage multiple chats simultaneously. Document interactions and follow up as needed. Required Candidate profile Needs to work in rotational shifts (7am-4pm, 1pm-10pm, 10pm-7am) Excellent knowledge of English Comfortable to work from office in Kolkata

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