Job Description

Hi , We are hiring for the ITES Company for International Banking Recoveries/Collection Role. Skills: a) Min 3 years Voice & Non Voice experience with International Banking Recoveries exp is a must for the below requirement. b) It can be Loan Recoveries/ Mortgage Recoveries c) Candidates should have worked in International geographies (US/ UK/ AUS). Job description: Associates with 3-6 years of experience for Agent & 5-10 Years( for Lead) to work collaboratively in managing a portfolio of customers who have been transferred to recoveries from the network. l Voice : Articulate with good telephone manners, with the ability to be empathetic and a desire to do the right thing. l Non Voice : Articulate with good email/chat , with the ability to be empathetic and a desire to do the right thing. l Strong Communication skill in English will be a key part of the role. l Negotiation skills will be the focused on agreeing the best way forward for repayment of debts. l A customer relationship - Focused background would be usual. l Ability to communicate in a professional manner. l Efficient and effective daily client management & Managing cases in an effective and timely manner l Delivery excellent customer service and building positive relationships within RCB and with professionals (Including solicitors, insolvency practitioners and property consultants) l Working in a conduct policy and guidelines and adhering to all service level agreements that are in place. l Supporting the team with ad-hoc tasks as required To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 150