The Digital Experience & Support Systems Intern will play a key role in evaluating how Labcorp s digital platforms such as provider portals, helpdesk systems, and support communications contribute to the onboarding and ongoing engagement of healthcare providers (HCPs). This role focuses on assessing the usability, responsiveness, and integration of digital touchpoints that shape the provider experience.

Key Responsibilities

Audit digital onboarding touchpoints (portal, helpdesk, email, etc.) for usability and responsiveness.
Evaluate user flows and accessibility of online resources.
Review system interactions and integration across onboarding platforms.
Analyze feedback from support channels to identify recurring onboarding issues.
Benchmark Labcorp s digital experience against best-in-class healthcare and non-healthcare examples.

Key Deliverables

Digital platform evaluation report with usability findings.
Experience dashboard summarizing key friction areas.
Integration map showing system touchpoints and improvement opportunities.
Prioritized digital experience improvement plan.

Education / Qualifications / Skills:

Pursuing MBA
Strong analytical and problem-solving abilities with attention to user needs and system design.
Strong communication skills with the ability to present findings clearly

More Jobs at Labcorp Laboratories

Billing Administrator

bengaluru

1.0 - 6.0 yrs

INR 3 - 8 Lacs

Data Analyst I

bengaluru

2.0 - 7.0 yrs

INR 4 - 9 Lacs

Salesforce Marketing Cloud Campaign Specialist

bengaluru

5.0 - 10.0 yrs

INR 7 - 12 Lacs

Sr. Business Analyst

bengaluru

3.0 - 6.0 yrs

INR 5 - 8 Lacs

Flow cytometry Data analyst

bengaluru

1.0 - 3.0 yrs

INR 3 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Labcorp Laboratories

Login to

Please Verify Your Phone or Email

Confirm Action

Intern Digital Experience & Support Systems