Insurance Claims Advisor Mumbai

Job Opportunity For Women Returnees

We are delighted to share that we will be conducting a walk-in drive in October for women who are currently on a career break and wish to return to the corporate world.

Date: Friday, 10th October 2025

Time: 12 P.M. - 2 P.M.

Location: WTW GDS, iTHINK Techno Campus, 7th Floor, A&B Wing, Off Pokhran, Road No. 2, Close to Eastern Express Highway, Thane (West) 400 607

Job Title:

Experience:

Role:

Shift:

Work location:

Great Britain Claims, a line of business within the Corporate Risk and Broking segments operates to deliver the best client outcomes by fully integrating and mobilising Willis Towers Watsons relationships with their Clients, third parties and insurers / reinsurers and providing specialist expertise throughout the client experience.

Our services include:

• Claims and Settlement Notification
• System set-up
• Correspondence with external parties via email / calls
• Renewal Stats creation
• Managing queries
• Client Service
• Documentation and evidencing
• Managing financials (Debts, Refunds etc.)

Principles Duties/ Responsibilities

• Adopt and adhere to all Willis Towers Watson values without compromise
• Delivery on performance standards:

- Productivity to be maintained at 100%

- Quality standards to be maintained in excess of 99.5%

- Deliver all standard units of production within the stipulated timelines

- Responsible for managing assigned portfolios. To flag immediately with the Line Manager if any concerns or issues on the account

• To develop effective relationships with stakeholders (Internal and external)
• Maintain data security standards as defined within the Information Security policy
• Flexible, able to shift priorities to accommodate changing business demands
• Adapt to flexible shift rotation policy (Weekly/Bi-weekly) as per business demands
• Develop a sound understanding of the business process
• Ensure adherence to compliance and operate within the guidelines of internal and external regulators

Required skills:-

Skills:

• Good verbal and written communication skills
• Attention to detail is vital to succeed in this role
• Logical thinking is a must
• Ability to learn new processes and systems, also should have the ability to adapt to changes
• Ability to seek out and learn from unfamiliar situations/experiences
• Ability to prioritise and organise tasks, work within stiff timelines
• Ability to work independently and as part of a team

Knowledge:

• Basic knowledge of the Microsoft office, particularly Word & Excel

Qualification:

• Any Graduate or Postgraduate
• No gap in education

Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues, and the business interests of the company

At WTW, we believe in fostering a collaborative and inclusive culture where innovation thrives. Our team is dedicated to achieving excellence and creating a positive impact. We value the diversity and unique perspectives that each team member brings, making WTW a dynamic and rewarding place to work.

What We Offer:

• A supportive and inclusive work environment
• Opportunities for professional growth and development
• Innovative projects and cutting-edge technology
• Competitive compensation and benefits
  

Don't miss out on this opportunity to join a company that values your skills and creativity