Instuitional Sales-Executive

Job Description

Job Description: Sales Operations and Support Specialist Position Summary: We are seeking a proactive and detail-oriented individual to join our team as a Sales Operations and Support Specialist . This role involves providing comprehensive support for institutional sales, ensuring smooth operations across various functions such as sales coordination, asset management, customer support, sharing reports and administrative tasks. Key Responsibilities: Sales Operations Support: Assist in the creation and management of Proforma Invoices (PI) and other sales-related documents. Provide operational support to the sales team to streamline processes and achieve targets. Asset Management: Coordinate the movement of assets (machines) between customers and vendors. Maintain accurate records of asset locations and ensure timely dispatch and returns. Customer Coordination and Support: Serve as the primary point of contact for customer queries, ensuring timely and effective resolution. Provide after-sales support, addressing concerns related to products, services, and invoices. Invoice and Payment Follow-Up: Track invoices and follow up with customers for payments to ensure timely closure of financial transactions. Delivery and Product Information: Share product details and delivery schedules with customers, ensuring transparency and customer satisfaction. Administrative Tasks: Handle various administrative responsibilities related to institutional sales. Maintain records, update databases, and prepare reports as required. Maintain customer agreements Qualifications and Skills: Bachelors degree in Business Administration, Sales, or a related field. Proven experience in sales operations, customer support, or administrative roles. Excellent communication and interpersonal skills to interact effectively with customers and vendors. Strong organizational and time-management skills with attention to detail. Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with CRM tools. Ability to multitask, prioritize, and work in a fast-paced environment. Preferred Qualifications: Experience in institutional or B2B sales operations. Knowledge of asset management and logistics coordination. What We Offer: A collaborative and dynamic work environment. Opportunities for growth and professional development. Competitive salary and benefits. If you are a self-motivated professional with a passion for operational excellence and customer satisfaction, we encourage you to apply for this exciting role. Location: Bangalore Employment Type: Full-Time Reports To: Head of Institutional Sales