Inside Sales Specialist_EdTech

Job Title: Inside Sales Specialist Location: Bandra East, Mumbai Department: Sales & Business Development Experience Required: Minimum 2 Years (preferably in IT / Digital Course Sales – EdTech Industry) Position OverviewThe Inside Sales Specialist will be responsible for driving student enrollments for technology and digital learning programs. The role requires a consultative sales approach—engaging potential learners, understanding their career goals, and recommending programs that align with their aspirations. This is an excellent opportunity for individuals passionate about education, technology, and sales, seeking to build a rewarding career in the EdTech sector. Key Responsibilities1. Lead Engagement & Conversion Engage prospective learners through inbound inquiries, outbound calls, and follow-ups. Identify and qualify leads from marketing campaigns and partner channels. Conduct telephonic and video-based counseling sessions to assess learner needs. Present and explain course offerings, curriculum, and career outcomes effectively. Build rapport and guide learners through the enrollment process. Achieve monthly and quarterly enrollment and revenue targets. 2. Product Expertise & Counseling Maintain up-to-date knowledge of all technology and digital career programs. Clearly articulate program benefits, structure, and job opportunities. Provide personalized career guidance and end-to-end counseling support. Assist learners through payment, documentation, and onboarding processes. 3. Data & CRM Management Accurately log lead details, interactions, and follow-ups in CRM systems. Track performance metrics, conversion ratios, and sales funnel progress. Maintain compliance with data accuracy and process standards. 4. Collaboration & Coordination Coordinate with marketing and operations teams for lead management and onboarding. Share learner feedback and market insights to improve sales effectiveness. Collaborate cross-functionally to ensure a smooth student experience. Qualifications & ExperienceEducation: Graduate in any discipline (MBA/PGDM in Marketing or Sales preferred). Experience: Minimum 2 years in Inside Sales / EdTech / IT or Digital Course Sales. Good understanding of IT training, digital learning, and career development markets. Key Skills & AttributesExcellent verbal and written communication skills. Strong consultative selling and negotiation abilities. Passion for education and technology-driven learning. Highly motivated, self-driven, and target-focused. Strong organizational and time-management skills. Proficient in CRM tools, MS Office, and virtual meeting platforms (Zoom/Teams). What We OfferCompetitive salary with performance-based incentives. Comprehensive training and mentorship from industry professionals. Opportunity to grow within a dynamic and expanding EdTech environment. Collaborative and performance-driven culture. Recognition and rewards for outstanding achievement. Join Us Empower learners to launch successful digital careers. 📩 Share your resume at connect@coral-ridge.com