Inside Sales Executive

Position Overview We are looking for a proactive and detail-oriented Marketing Executive to support our sales and marketing operations. The ideal candidate will manage end-to-end lead handling including lead validation, qualification, allocation, follow-ups, reporting, customer communication, and coordination with internal teams and external agencies. Strong Excel skills (especially Pivot Tables), CRM knowledge, and precise communication abilities are essential. Key Responsibilities Lead Management & Validation

• Validate incoming leads from all sources (portals, website, email, campaigns, social media, agency shared sheets).
• Perform strict lead validation by checking:- Accuracy of contact details- Relevance of requirement- Product applicability- Location, budget, timeline, and urgency .
• Allocate leads to the appropriate sales personnel based on region, product, priority, or special category.

Track each lead’s status from generation to closure and ensure proper documentation inside CRM.

• Clean and refine lead data regularly to maintain high-quality and actionable databases.
• Conduct tele-calling to verify lead details, understand customer requirements, and validate seriousness.
• Regularly follow up with customers and sales teams for updates.
• Ensure timely communication to move leads toward quotation, negotiation, and order stages. Reporting & Data Analysis
• Maintain and update lead, quotation, and order databases.
• Create daily/weekly/monthly reports using Excel, Pivot Tables, VLOOKUP, Filters, and analytics.
• Prepare reports for lead-to-quotation, lead-to-order, sales performance, and lead quality. Identify trends, gaps, and opportunities for improvement.
• Share weekly dashboards with management.
• Coordinate with sales, service, and management teams.
• Draft and manage customer communication through emails, calls, and WhatsApp.
• Support sales communication by preparing proposals, follow-up emails, reminders, and presentations.
• Manage online portals (IndiaMART, TradeIndia, Justdial, company website).
• Monitor listing health, responses, reviews, and lead inflow.
• Ensure product/service listings are updated and optimized.
• Coordinate with external agencies for:- Lead sharing- Lead quality tracking- Performance reporting- Monthly target review
• Work with portal account managers for visibility and upgrades.

Required Skills & Qualifications

• Strong proficiency in MS Excel (Pivot Table, VLOOKUP, Filters, Basic Analysis).
• Excellent communication skills.
• Comfortable with tele-calling and customer interaction.
• Experience with CRM tools.
• Able to work independently or with cross-functional Teams

Job Types: Full-time, Permanent, Fresher

Pay: ₹22,000.00 - ₹28,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person