Information Technology System Administrator

About Zyeta:

Zyeta

With our unique combination of people, process, and technology, we strive to provide our clientele with unparalleled value.

We transform raw space into award-winning, next-generation offices, data centers and more. We focus on large-scale and mid-size office design and build projectsfor a diverse international clientele that includes both global enterprises as well as early-stage companies, having successfully completed hundreds of projects across India.

Role: System Administrator – Zoho Workplace Suite

Location:

We are looking for a skilled System Administrator with hands-on experience in managing and maintaining the Zoho Workplace Suite. The ideal candidate will be responsible for supporting day-to-day IT infrastructure operations, ensuring seamless access, security, and performance of our systems and tools, particularly within the Zoho ecosystem.

Responsibilities:

• User Management

  : Administer user accounts, provisioning, and deprovisioning across the Zoho Workspace Suite, ensuring seamless access to essential tools like Mail, WorkDrive, Cliq, and Meeting. Manage access controls, roles, and permissions to maintain data security and compliance

• System Performance & Monitoring

  : Proactively monitor system performance, availability, and service health within the Zoho Admin Console. Identify and resolve issues promptly to ensure optimal uptime and user experience

• Integration & Automation

  : Seamlessly integrate Zoho applications with third-party tools to enhance system capabilities, automate workflows, and boost productivity

• Endpoint Security

  : Implement and enforce robust endpoint security policies, manage antivirus solutions, and apply software patches to protect against potential threats and vulnerabilities

• Network Operations & Server Support

  : Oversee internal network operations, provide support for basic server infrastructure setup, and ensure smooth maintenance to prevent downtime

• Documentation & SOP Development

  : Develop, maintain, and update comprehensive documentation for infrastructure setup, workflows, troubleshooting steps, and standard operating procedures (SOPs) to ensure knowledge sharing and consistency

• Cross-Functional Collaboration

  : Partner with HR, Operations, Design, and other teams to ensure smooth onboarding, tech enablement, and ongoing support, driving business growth and efficiency

• Data Protection & Business Continuity

  : Implement and manage secure data backup processes and disaster recovery protocols to safeguard critical business data and ensure business continuity in the event of unforeseen disruptions

What we expect:

• System Administrator with 2 to 4 years of relevant experience
• Bachelor’s degree in IT, Computer Science, or related field
• Proven experience managing Zoho Workspace Suite (mandatory)
• Experience with cloud-based SaaS tools and platforms
• Zoho certifications (Admin or Specialist) are a plus

What we offer:

• Engaging work culture, freedom with responsibility
• Innovative work environment where you can enjoy your work which encourages you to bring your creativity to all aspects of the business
• Opportunity to grow, learn and inspire
• A collaborative and supportive team culture that recognizes and values your strengths and expertise