Mandate Skill Set Knowledge of Policy/PCRF architectures and interworking. Hands on experience on Nokia NPC-Policy will be add on. Strong knowledge of associated Mobile Data Traffic Management technologies and solutions (i.e. Policy Charging Rule Function (PCRF) Policy and Charging Enforcement Function (PCEF), etc.) and Mobile Internet architectures, services, and associated protocols (especially Diameter, HTTP2). Knowledge of cloud architecture (CaaS)CNF/VNF, Kubernetes (container/docker), OpenShift. Installation, Integration, and configuration of telecom core nodes (PCRF) on cloud architecture. In-depth technical knowledge of the 4G, 5G and Mobile Data Voice networks, architectures, services. Experience with 4G and 5G protocol and interfaces (Gx, GY, Sy, N7, N40, N28) - PCRF and OCS products/platforms. Nokia s (PCRF+OCS) solution deployment in Virtualized or Openstack/Cloud environment. Basic Shell Scripting and Linux experience (OS installation, administration and troubleshooting) Designing and developing the topology, writing rule sets for PCRF/OCS solution as per customer requirement. B.E / B.Tech Self-starter initiative and enthusiasm with a positive can do attitude. Excellent cross-functional communication, co-ordination and negotiation skills. Good presentation skills (e.g. addressing a large, predominantly technical audience). Highly proficient written and spoken communication skills. Ability to think outside the box in order to create Mobile Internet/Mobile Broadband Traffic Management Solutions.

Infinite Computer Solutions India Pvt. Ltd. is looking for Technical Lead to join our dynamic team and embark on a rewarding career journey. Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and forming contingency plans as soon as possible. Analyzing existing operations and scheduling training sessions and meetings to discuss improvements. Keeping up-to-date with industry trends and developments. Updating work schedules and performing troubleshooting as required. Motivating staff and creating a space where they can ask questions and voice their concerns. Being transparent with the team about challenges, failures, and successes. Writing progress reports and delivering presentations to the relevant stakeholders.

Infinite Computer Solutions India Pvt. Ltd. is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey. Responding to customer inquiries and resolving technical issues via phone, email, or chatConducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problemsCollaborating with development teams to escalate and resolve complex technical issuesMaintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materialsCommunicating with customers and internal stakeholders to provide status updates on issue resolution. Strong technical background and understanding of hardware and software systemsExcellent communication and interpersonal skillsExperience with CRM and ticketing systems

Title: Information Security Engineer Support Hours: US - CST Hours Experience - 8 to 10 years PRIMARY SKILL CyberArk Deep understanding of CyberArks PAM functionalities, Shared Services, and PSPas Familiarity around Conjur Cloud, Jenkins, Ansible, and IdentityNow for automation. Background of supporting on prem and/or Privilege cloud environments at a high technical level. - we are looking for is someone that s main focus is around automation but needs the ability to understand and complete support tickets. SECONDARY SKILLS IdentityNow Demonstrated experience with user access certification: Scheduling and launching UARs Demonstrated experience with role-based access control: Creation and management of access profiles and roles Demonstrated experience with ServiceNow connector in IdentityNow Okta Demonstrated experience with Identity Provider platforms, including Okta Identity Engine. Demonstrated experience with authentication concepts and protocols including, but not limited to, single sign-on, Security Assertion Markup Language (SAML) 2.0, OpenID Connect (OIDC), AuthN, AuthZ, and FIDO2. Demonstrated knowledge of authentication and authorization best practices and industry standards. Demonstrated understanding of Active Directory (AD), LDAP, user accounts, and AD groups. Demonstrated understanding of Privileged Access Management and Zero Trust concepts.

Key Responsibilities: Product Owner is the owner of the solution requirements and should be a representative of the business. Ensure that all process, documentation, and user stories (with clearly defined acceptance criteria) being created or modified are aligned to desired business outcomes of the program Prioritize the Project Backlog, Disambiguate requirements, mediate with the business stakeholders if necessary. Be available to answer questions about requirements and have the authority to make decisions as necessary, reaching out to other stakeholders as required Facilitate communication between the implementation team and Sentara stakeholders as required Sign off acceptance criteria for user stories being implemented. Analyze the current and future state of the HR Tech landscape, where our current products sit vs. competitors, and how we should respond to market and client needs within that context. Product Strategy Vision : Define the long-term product roadmap for the ATS offering, aligning it with business goals and market needs. Market Research : Conduct market research to understand customer pain points and competitive landscape, identifying new opportunities to enhance the ATS platform. Collaboration with Development Teams : Work closely with cross-functional teams (engineering, sales, marketing, and customer support) to deliver product features, enhancements, and updates. Stakeholder Management : Engage with internal and external stakeholders to gather feedback and ensure alignment on product direction and priorities. Customer Experience : Ensure the ATS offering meets the needs of hiring teams, HR professionals, and candidates by prioritizing user-friendly design, functionality, and performance. Compliance Security : Ensure the ATS complies with relevant regulations (such as GDPR, EEOC) and maintains strong security protocols for sensitive data. Continuous Improvement : Continuously monitor and evaluate the products performance in the market and make adjustments based on feedback and evolving needs. Qualifications: Bachelor s degree in Business, Human Resources, Computer Science, or related field (Master s degree preferred). 5+ years of experience in product management, with a focus on ATS or HR technology. Proven experience managing SaaS products or technology offerings. Strong understanding of ATS platforms, recruitment processes, and HR technology. Excellent communication skills to work with cross-functional teams and engage with stakeholders. Ability to analyze data and metrics to inform decision-making. Strong project management skills with the ability to prioritize and meet deadlines. Familiarity with industry regulations, including data privacy laws like GDPR. Preferred Skills: Experience in Agile development methodologies. Knowledge on ATS software platforms Experience in product marketing or user experience (UX) design. Certifications in product management or Agile methodologies.

Position Overview: We are seeking a dynamic and results-oriented Customer Facing enthusiast to join our Talent Support team. The ideal candidate will be a passionate individual with a strong background in Applicant Tracking System in customer handing role. As a Customer Facing support engineer, you will play a pivotal role in ensuring our customers success and satisfaction while guiding and inspiring your team to deliver exceptional service. Key Responsibilities: Primary Responsibilities: Provide advanced technical assistance to customers and internal teams on product features, functionalities, and usage. Investigate and resolve complex customer issues related to product performance, compatibility, and usability. Communicate with customers via phone, email, or in-person to understand their concerns and provide prompt and accurate solutions. Create and maintain documentation such as FAQs, troubleshooting guides, and knowledge base articles to assist customers and support team members. Collaborate with cross-functional teams including product development, sales, and marketing to escalate and resolve issues effectively. Conduct training sessions for support team members and customers on product updates, new features, and best practices. Monitor and evaluate the quality of support services provided, identify areas for improvement, and implement corrective measures. Prepare and present reports on customer support metrics, trends, and feedback to management for strategic decision-making. Gather and analyze customer feedback to identify product improvement opportunities and contribute to product development initiatives. Ensure compliance with company policies, procedures, and service level agreements (SLAs) in delivering support services. Customer Relationship Management: Build and maintain strong relationships with key customer accounts. Understand the unique needs and challenges of each customer and provide tailored solutions. Act as a primary point of contact for customer escalations and issue resolution. Team Responsibilities: Mentor and support peer group team of customer-facing professionals, fostering a collaborative and results-driven environment. Product Expertise: Develop an in-depth understanding of our Talent solutions. Provide guidance and support to the team in effectively communicating product features and benefits to customers. Process Improvement: Continuously evaluate and improve customer support processes to enhance efficiency and effectiveness. Identify trends in customer inquiries and feedback to inform product and service enhancements. Collaborate with cross-functional teams to ensure a seamless customer experience. Good to haves Excellent communication skills in both written and oral. Strong knowledge of ATS Onboarding solutions and the HR/recruitment industry is highly desirable. Good to have knowledge about CRM tool documentation. Willing to work in rotational shifts and during weekend if necessary. Qualifications: Bachelors degree in a relevant field (Business, IT, or similar) with 65% / 6.5 CGA. Proven experience in a customer-facing role. Strong Client facing / Customer Relation skills. Ability to adapt to changing priorities and thrive in a fast-paced environment. A customer-centric mindset and a passion for ensuring customer success. Excellent communication, problem-solving, and interpersonal skills.

Overview: We are looking for an experienced Senior Marketing Manager to drive our product marketing and digital engagement strategies. In this role, you will lead digital marketing efforts with a strong focus on social media, content-driven campaigns, and data-driven lead generation to elevate our brand presence and customer engagement. The ideal candidate will have hands-on experience in marketing SaaS or technology products , with a deep understanding of digital marketing tools, automation, and analytics. This role requires a blend of strategic thinking, creativity, and analytical skills to craft compelling messaging and execute high-impact campaigns. Responsibilities: Develop and execute comprehensive digital marketing strategies that drive brand awareness, customer acquisition, and retention for our product offerings. Own and optimize our social media presence, content strategy, and audience engagement across platforms . Plan, implement, and analyze multi-channel marketing campaigns that align with our growth objectives and customer personas. Leverage marketing automation tools (HubSpot, Constant Contact, etc.) to drive lead nurturing, customer journeys, and personalized marketing. Collaborate closely with Product, Sales, and Engineering teams to position our products effectively in the market. Stay ahead of industry trends and competitor strategies, ensuring our marketing initiatives remain innovative and competitive. Measure and report on marketing performance, using data-driven insights to optimize campaign effectiveness and improve conversion rates. Manage and mentor a team of marketing professionals, fostering a culture of creativity, innovation, and performance. Qualifications: Bachelor s degree in Marketing, Communications, or a related field. 7+ years of experience in digital marketing, preferably within a technology or product-driven company (SaaS, enterprise software, or IT solutions). Hands-on experience with marketing automation tools, CRM platforms, Google Analytics, SEO/SEM, and digital advertising. Strong analytical mindset with a proven ability to use data to optimize marketing performance . Exceptional communication and storytelling skills, with the ability to create compelling product messaging that resonates with target audiences. Experience working in a fast-paced, growth-oriented product environment with cross-functional collaboration. Demonstrated leadership skills with a track record of mentoring and growing high-performing teams.

Job Title : Senior Software Engineer - Java , Infinite Talent Acquisition Suite Introduction : Infinite Talent Acquisition Suite is an integrated suite of recruitment solutions augmented by proven consumer marketing tools and practices to help build proactive pools of best-fit talent, market to and nurture candidates, deliver an exceptional candidate experience and increase productivity in new hires. Our solutions enable clients to improve the effectiveness of talent acquisition programs, increase employee satisfaction, productivity, and retention. Talent Onboard is a powerful web-based application that eliminates paper, cycle time and data errors associated with onboarding new employees. It helps ensure that organizations providing their employees what they need to do their jobs effectively and extend a positive brand impression through ongoing communication that reinforces organization culture. Job Description : We are looking for an experienced Senior Software Engineer - Java to contribute to the design, development, and deployment of high-performance Java applications. This role requires strong technical skills in Java/J2EE, a collaborative approach to development, and a commitment to maintaining high standards for code quality and reliability. The ideal candidate will work closely with cross-functional teams to deliver innovative and scalable solutions aligned with business objectives. Key Responsibilities : Solution Design Development Interpret business requirements and design scalable, reliable technical solutions. Develop and deploy Java-based applications with a focus on performance and maintainability. Adhere to and advocate best practices in coding standards, design patterns, and development frameworks. Project Execution Participate actively in the software development lifecycle, from initial design to deployment, using Agile methodologies. Contribute to project planning, development, and deployment of system features. Troubleshoot and optimize application performance to maintain stability in production environments. Mentorship Team Collaboration Assist junior engineers by providing technical guidance, fostering growth, and encouraging knowledge sharing. Conduct peer code reviews to ensure high-quality code standards are maintained. Work closely with cross-functional teams including Product Management, QA, and DevOps to deliver high-quality software. Continuous Improvement Stay current with emerging technologies and assess their potential to enhance development productivity. Identify opportunities to automate processes, streamline workflows, and improve software delivery. Required Professional and Technical Expertise : Education : Bachelor s or Master s degree in Computer Science, Software Engineering, or a related field. Experience : 4-6 years of experience in Java/J2EE development. Proven experience in designing, developing, and deploying enterprise-level Java applications. Technical Skills : Strong proficiency in advanced Java and experience with design patterns. Expertise in Java, J2EE technologies (Servlets, JSP, Hibernate, JDBC), Spring, Spring Boot. JMS (ActiveMQ), Junit, Groovy 2.4 or higher, Grails 3.0.17 or higher Familiarity with front-end technologies (ReactJS, HTML, CSS). Experience in REST API development and web services. Microservices architecture Knowledge of CI/CD tools and cloud platforms (AWS, Azure, Google Cloud). Proficiency with relational databases (MySQL, PostgreSQL, Oracle) and JDBC. Soft Skills : Excellent problem-solving skills and analytical thinking. Strong verbal and written communication skills. Willingness to learn new technologies and collaborate across teams effectively. Preferred Skills : Familiarity with DevOps practices, microservices architecture, and containerization tools (Docker, Kubernetes). Experience with Agile/Scrum methodologies and project management tools (Jira). About Infinite : With over two decades of hands-on experience in cutting-edge technologies and platforms, we at Infinite assist our customers from various industries in optimizing, modernizing, and scaling their technology landscape. Our 10000+ employees working across 20+ global locations constantly strive towards delivering a seamless digital transformation for our 165+ Fortune 1000 customers. https: / / www.infinite.com / discover-infinite / about-us

Business AreaRoleGradeSkill SetProvider EnrollmentDeveloperE5Medicaid, Provider, preferably Provider Enrollment, Visual Studio, C#/ Net, javaScript, XML and calling REST/SOAP web services (Batch)

Have 17+ years of IT experience Should have excellent work experience as a Data Architect, Data Scientist or in other similar roles Should have in-depth understanding of database structure principles Should have solid experience with gathering and analyzing system requirements Have excellent knowledge of data mining and segmentation techniques Should have expertise in Ms Sql Server and other tools Should have excellent working experience with no-sql databases Should have working experience with data visualization tools (e.g. Tableau, D3.js, PowerBI and R) Should have excellent analytical skills and demonstrate problem-solving attitude Should have experience developing database solutions for enterprise level applications Should have excellent experience with solutioning with the right tools for the tasks at hand Should have proven experience with installing and configuring systems in various envs Should be capable enough to analyze requirements, both from a functional, non-functional and operational standpoint and come up with solutions Should have proven work experience in migrating data from legacy applications or from cross platform models Should be adept at coming up with conceptual, logical and physical data models and flowcharts Should have excellent experience in system performance tuning, troubleshooting and solutioning Should have good experience in optimization of existing and future data systems Should have excellent experience with defining Data security, back-up and retrieval processes and procedures Should have excellent communication skills and be in a position to work with peers and Industry experts to build solutions

Job Description : As an As400 Developer, debug and optimization of code for performance improvements, maintaining comprehensive documentation for Db2,RPG,RPGILE,SQL400, Free Format Coding programs, ensure clarity and ease of future reference. Owning the responsibility for execution of effective strategies for reduction of project and mitigation risks. Quick understanding on client requirements and provide the resolution on time. Skills : Db2,RPG,RPGILE,SQL400,Free Format Coding, CLLE, Aldon, Implementor, RDI, Turnover, Migration, Basics on .Net and SSRS development Optimization of RPGILE programs for efficiency, considering system resources and response times. Knowledge on Healthcare claims process. Data structures, program logic, and any other relevant information documentation. Building well-engineered code that is readable, adequately commented, robust, and adheres to standards. Development and test programming modifications. Integrated software with existing systems. Analyse performance of programs and take action to correct deficiencies based on consultation with Client. Create and maintain programming documentation. Having Migration knowledge with .net and SQL Need to support in night shift 06:00 PM to 03:00 AM IST.

Responsibilities Should be able to perform integration, deployment and upgrade of the SDM nodes-( HSS/HLR/UDM/ONE-NDS/SDL, EIR, MNP etc) especially SDL Should possess good consultation skills and should be able to drive solutions as per customer requirements .Technical Experience Knowledge of GSM, SS7, SIGTRAN DIAMETER protocol Working knowledge of SDL, AUSF-UDM, HLR and HSS nodes. Working knowledge of ONE-NDS/SDL node VNF, CNF BM. Knowledge of 5G, IMS GSM call flows. Experience with Implementation, Integration, Acceptance Tests, Upgrades, OM Troubleshooting on telecommunication products. Knowledge of LDAP, DAP, SOAP, Wireshark, Linux, Telco Cloud. Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. SDL, HLR / HSS Migration experience - added advantage Kubenetes, VNF and CNF exposure is added advantage.

Job Title: Incident Manager Job Summary:The ServiceNow Incident Manager is responsible for overseeing the incident management process within the ServiceNow platform. This role ensures that IT incidents are efficiently handled, tracked, and resolved in a timely manner, minimizing disruptions to business operations. The Incident Manager works closely with various IT teams, stakeholders, and ServiceNow administrators to ensure seamless incident management processes and the implementation of best practices. Key Responsibilities: Incident Management: Oversee the end-to-end incident management process, ensuring incidents are logged, categorized, prioritized, and resolved within agreed service levels. Coordinate with IT support teams, business users, and third-party vendors to facilitate the timely resolution of incidents. Track the status of all incidents and escalate unresolved or high-priority incidents to the appropriate teams. Ensure proper communication of incident status to stakeholders and end-users. ServiceNow Configuration Optimization: Configure and optimize ServiceNow Incident Management modules to ensure efficient handling of incidents, from creation to resolution. Maintain and update workflows, escalation paths, and notifications in ServiceNow. Work with ServiceNow developers and administrators to enhance functionality, automate processes, and improve incident tracking and reporting. Incident Resolution and Root Cause Analysis: Analyze incident trends and identify potential improvements to incident resolution processes. Conduct root cause analysis for recurring incidents and work with relevant teams to implement preventive measures. Facilitate post-incident reviews and provide recommendations for improving service delivery. Reporting and Documentation: Generate regular incident reports and dashboards to track performance, SLAs, and KPIs. Provide analysis of incident data to identify areas of improvement. Document incident management procedures, policies, and best practices for team use. Collaboration Communication: Collaborate with change management, problem management, and service desk teams to ensure smooth incident handling. Act as a liaison between technical teams, management, and business stakeholders to ensure clear communication and alignment. Ensure that end-users are informed about the status of their incidents and any potential impacts on services. Training and Support: Provide training to new team members on incident management best practices and the ServiceNow platform. Assist in onboarding and providing guidance to users in understanding incident management procedures. Continuous Improvement: Continuously evaluate the incident management process and recommend improvements to increase efficiency and effectiveness. Stay updated with ServiceNow platform updates, new features, and industry best practices. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Proven experience in incident management and IT service management (ITSM). Proficiency in ServiceNow, particularly in the Incident Management module. Strong understanding of ITIL framework and best practices for incident management. Excellent communication and collaboration skills. Strong analytical and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. ServiceNow certifications (e.g., Certified ServiceNow System Administrator, ServiceNow Incident Management) are a plus. Key Skills: Major Incident Management Problem management ServiceNow background so that he can run the board etc. Rotational shift - every 4 weeks they can swap among themselves to maintain work life balance. Desirable Skills: Experience in managing cross-functional teams and complex IT environments. Familiarity with ServiceNow Service Portal and its integration with other ITSM processes. Knowledge of other ITIL processes such as problem management, change management, and service request management.

Infinite Computer Solutions India Pvt. Ltd. is looking for Senior Technical Lead to join our dynamic team and embark on a rewarding career journey. Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and forming contingency plans as soon as possible. Analyzing existing operations and scheduling training sessions and meetings to discuss improvements. Keeping up-to-date with industry trends and developments. Updating work schedules and performing troubleshooting as required. Motivating staff and creating a space where they can ask questions and voice their concerns. Being transparent with the team about challenges, failures, and successes. Writing progress reports and delivering presentations to the relevant stakeholders.

Ready to work in 24*7 Work environment, manage NoC operations and incidents. Perform first level troubleshooting using tools and utilities to resolve network related issues Monitor network performance and validate alerts using monitoring tools; Contact and follow up Power companies for energy outages. Create, assign, and update the incident using ticketing tools Co-ordinate with Network Engineers, escalate L2 teams for incident resolutions Follow-up with support teams on open incidents Severity 1 to 4 Incident triage, support, management, restoration, recommendations Triage technical and non-technical escalations. Follow Standards, Policies, and Processes (SoPs and MoPs) for the NOC operations. Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs. Ensured efficient resolution of incidents through people, process and technology. Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications. Demonstrated ability to work with operational concerns and teams. Ability to communicate effectively, both written and verbal. Ability to work independently or in a team and meet deadlines. Manage effective co-ordination with Onshore teams Qualification Bachelor s degree in computer science, Electronics and Telecommunication engineering, or a similar field. Extensive experience working as an NOC engineer. Experience deploying, managing, and troubleshooting network infrastructures. Excellent troubleshooting skills. Ready to work shifts and flexible hours. Good written and verbal communication skills. Manage effective co-ordination with Onshore teams

Infinite Computer Solutions India Pvt. Ltd. is looking for Technical Manager to join our dynamic team and embark on a rewarding career journey Overseeing the development, implementation, and maintenance of technical systems, applications, and infrastructureLeading a team of technical specialists, including developers, engineers, and support staff, and managing their workload and performanceCollaborating with other departments and teams, such as operations, sales, and marketing, to align technical solutions with business needsDeveloping and implementing technical processes and best practices, ensuring that projects are completed efficiently and effectivelyMonitoring and reporting on project progress, and making recommendations for improvements and changes to the project plan Ensuring that technical systems, applications, and infrastructure are secure, reliable, and scalable, and that technical problems are resolved promptlyMaintaining accurate documentation of systems configurations, processes, and project plans Strong technical knowledge of software development and IT infrastructure, including systems, applications, and network technologiesExcellent leadership, management, and interpersonal skills, including the ability to lead and motivate a team of technical specialists

Infinite Computer Solutions India Pvt. Ltd. is looking for Senior Technical Lead to join our dynamic team and embark on a rewarding career journey Determining project requirements and developing work schedules for the team Delegating tasks and achieving daily, weekly, and monthly goals Liaising with team members, management, and clients to ensure projects are completed to standard Identifying risks and forming contingency plans as soon as possible Analyzing existing operations and scheduling training sessions and meetings to discuss improvements Keeping up-to-date with industry trends and developments Updating work schedules and performing troubleshooting as required Motivating staff and creating a space where they can ask questions and voice their concerns Being transparent with the team about challenges, failures, and successes Writing progress reports and delivering presentations to the relevant stakeholders

Infinite Computer Solutions India Pvt. Ltd. is looking for Senior Project Manager to join our dynamic team and embark on a rewarding career journey Developing and implementing project plans, including defining project scope, goals, deliverables, and timelines Identifying project stakeholders and developing and maintaining relationships with them Leading project teams, including assigning tasks, setting goals, and providing feedback and support Identifying project risks and developing and implementing risk mitigation plans Monitoring project progress and performance and reporting on progress to stakeholders Managing project budgets and resources and ensuring that projects are delivered within budget constraints Ensuring that project deliverables meet quality standards and stakeholder expectations Managing project communication, including maintaining project documentation and providing regular updates to stakeholders Ensuring compliance with project management methodologies and best practices Managing and mentoring junior project management staff Strong knowledge of project management methodologies Knowledge of risk management, budget management, and quality management Excellent communication and interpersonal skills

Infinite Computer Solutions India Pvt. Ltd. is looking for Technical Lead to join our dynamic team and embark on a rewarding career journey Determining project requirements and developing work schedules for the team Delegating tasks and achieving daily, weekly, and monthly goals Liaising with team members, management, and clients to ensure projects are completed to standard Identifying risks and forming contingency plans as soon as possible Analyzing existing operations and scheduling training sessions and meetings to discuss improvements Keeping up-to-date with industry trends and developments Updating work schedules and performing troubleshooting as required Motivating staff and creating a space where they can ask questions and voice their concerns Being transparent with the team about challenges, failures, and successes Writing progress reports and delivering presentations to the relevant stakeholders

We are seeking a highly motivated, ambitious and talented Digital Designer to join our fast-growing marketing team. You will work closely and collaboratively across our marketing, sales, product and customer success teams to create visually stunning and differentiating graphics for all content across all media. An ability and affinity for conveying complex technological and clinical concepts plainly in compelling graphics is key. We re looking for someone who is not only highly talented and creative, but who loves graphics work to the point of geeking out. Responsibilities: Collaborate with marketing, sales, product and customer success teams to conceptualize and design effective PowerPoint decks, social media graphics, web artifacts and motion graphic presentations. Marketing & Sales Team Support Create graphic concepts and designs for client engagement, website, social media profiles, internal presentation and print collateral Manage 3 rd party vendors to branding guidelines Customer Success Team Support Create graphic concepts designs for client engagement and educational materials for clients Product Management Team Support Align branding guidelines to current digital product offerings Partner with the UX/UI design team for Digital Product Artifacts. Review creative design artifacts for accuracy and adapt them based on project team feedback. Manage the Company Branding Road for marketing, sales, product and customer success. Ensure creative design artifacts across all company digital, print and product properties are cohesive and on-brand. Manage multiple projects under tight deadlines and have flexibility. Requirements: 3-6 years of graphic, web and social media design experience Strong portfolio of work over a wide range of creative projects and campaigns Knowledge of layouts, graphic fundamentals, typography, color theory, web limitations, etc. Exceptional skills in Microsoft PowerPoint, Microsoft Word, Adobe Photo Shop, Adobe Illustrator for creating design artifacts for multiple media channels (print, web, social and video) Additional Familiarity with design software and technologies (such as Canva, Figma, Adobe XD, Adobe After Effects and Adobe Primer) A keen eye for aesthetics, style and details Excellent communication skills Ability to work methodically and meet deadlines Digital, advertising or public relations agency experience is a requirement Degree in graphics design, interactive design, multimedia or hands-on work experience related fields is a plus