Overview: We're recruiting for a capable Operations Associate to reach out to clients and recover unpaid invoices. Responsibilities: Monitoring accounts to identify overdue payments. Keeping accurate records and reporting on collection activity. Strike a balance between keeping trusting connections and making sure payments are made on time. Communicate well and negotiate effectively, as well as operate independently and as part of the team. Look at the history of each invoice or bill. Locate and contact clients to inquire about past-due payments. Regular follow up to encourage clients to pay their bills on time. Refunds and payments are processed. Resolve billing and credit concerns with customers. Revise invoices as and when required. Check customer's service renewals. Upselling. Requirements: Working knowledge of Google docs, sheets and databases Comfortable working with targets Comfortable in working with extended working hours and over weekends. Excellent communication skills (written and oral) Problem-solving skills. Coordinating within the Operations team and other departments smoothly and efficiently. Education Min.- Higher Secondary Max. -Bachelor’s degree. Job Types: Full-time, Permanent, Fresher Pay: ₹8,086.00 - ₹35,542.62 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund
Overview: We're recruiting for a capable Operations Associate to reach out to clients and recover unpaid invoices. Responsibilities: Monitoring accounts to identify overdue payments. Keeping accurate records and reporting on collection activity. Strike a balance between keeping trusting connections and making sure payments are made on time. Communicate well and negotiate effectively, as well as operate independently and as part of the team. Look at the history of each invoice or bill. Locate and contact clients to inquire about past-due payments. Regular follow up to encourage clients to pay their bills on time. Refunds and payments are processed. Resolve billing and credit concerns with customers. Revise invoices as and when required. Check customer's service renewals. Upselling. Requirements: Working knowledge of Google docs, sheets and databases Comfortable working with targets Comfortable in working with extended working hours and over weekends. Excellent communication skills (written and oral) Problem-solving skills. Coordinating within the Operations team and other departments smoothly and efficiently. Education Min.- Higher Secondary Max. -Bachelor’s degree. Job Types: Full-time, Permanent, Fresher Pay: ₹8,086.00 - ₹35,542.62 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund