Industrial Psychologist

Location

Type

Department

Location

Key Responsibilities

- Collaborate with HR partners to understand their organizational needs and goals for employee wellbeing programs.

- Assist in day-to-day communication and coordination with HR partners and employees.

- Support the planning, coordination, and execution of wellness activities, webinars, and EAP initiatives.

- Support onboarding of new corporate clients and app users.

- Respond to user and client queries with empathy and accuracy via email, chat, or calls.

- Assist in creating and maintaining service utilisation reports, feedback trackers, payment records and dashboards.

- Collaborate with psychologists, health experts, content, and operations teams to ensure smooth execution of EAP and wellness programs.

Qualifications

- Master’s degree in Psychology, Business, HR, or related field.

- Excellent communication and interpersonal skills.

- Strong understanding of psychological concepts from a general as well as an employee wellbeing perspective, including stress management, work-life balance, resilience, emotional intelligence, and change management.- Comfortable working with Google Workspace tools (Docs, Excel Sheets, Slides).

- Prior experience or internship in customer success, HR, or client coordination is a plus.

What You’ll Gain

- Practical exposure to corporate wellbeing programs and client engagement in a mental health setting.

- Insight into organizational psychology applications and HR wellness strategies.

- Mentorship from senior psychologists, wellbeing experts and customer success professionals.

- Opportunity to connect and engage with users and corporate teams from across the globe.