Please mail your CVs and attend the interview.Job Role: • Answer inbound calls and assist customers with their Queries/Request/Complains.• Raise Request & Complaints on behalf of the customer in the CRM tool.• Generate leads and educate customers about new products & their benefits.• Maintain and adhere to compliance guidelines• Capture problem indicators, highlight and suggest improvement• Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy• Maintain adequate knowledge levels on products, processes and systems used• Ensure sales target are met• Skills Required:o Excellent verbal communication skillso Ability to comprehend, capture as well as interpret basic customer informationo Strong customer service focuso Knowledge of Banking / Credit cards preferredWork Timings: Open to work in shifts male 24*7 / rotational offs (For Female shift window will be 6:30 am to 8:30 pm)Languages Required: Excellent English + Hindi (compulsory). Academics needs to be first class in 10th,12th and Graduation. Candidates need to be residing (Churchgate to Virar) (CST to Ghatkopar) Candidates need to be proficient in language capabilities and need to clear the written aptitude exam scoring 40 out of 50.Education: Graduates (Any stream)Salary bracket: Freshers INR 3.00 Lacs + Performance Bonus. Interview AddressIndusInd Bank Ltd, Solitaire Corporate Park, Guru Hargovindji Marg Building No. 8, 3rd floor, Andheri Kurla Road, Andheri (E), Mumbai - 400093 *Interviews to be conducted on Monday - Friday every week from 10am - 5pm.*Please send your CVs on the below mentioned mail id and attend the interview.[ Swain.Singh@indusind.com ]

Dear Candidates,IndusInd Bank is hiring for State Investment Head - Pioneer Banking, Mumbai location. Job title: State Investment Head - PioneerLocation: MumbaiReports to: Head Investments - Affluent BankingRole DetailsManaging Premier Banking segment from a product management, marketing and business development to ensure higher customer engagement and customer wallet penetration.Overall Job Description Working closely with Sr. Banking Partner/ Premier Banking Partner- Pioneer across Mumbai to construct and review portfolios under advisory mandate.Supporting RMs in activating clients under advisory servicesMaintaining client portfolios, conducting periodic reviews and recommending new product ideas.Understanding and profiling clients risk appetite, accordingly advise on investment opportunities.Updating portfolio and balancing it whenever required based on market dynamics.Creating investment proposals basis house view and recommending to the client. The proposals are documented and strictly adhered to the banks compliance.Internally, liaising with the product, research and Investment Strategy team and fund managers on developments.Understanding of wide product categories such as Mutual Funds, Structures, PMS, Bonds, Private Equity, Non-Convertible Debentures, Real Estate and RE Funds, etc.EDUCATIONEssential requirement: Post Graduate / MBA/ GraduatePreferred: MBAWORK EXPERIENCEEssential requirement: 10-12 yearsPreferred: 10-12 years in Investment Advisory roleDesired Behavioral / Functional TraitsPrior experience as investment advisor.Excellent communication, analytical & reviewing skillsThe person should be able to derive business strategies based on the data trends & analysisInter-personal coordination & Team PlayerExcellent ability to use Excel and PowerPointInterested candidates can send their updated resume at hricha.deoraj@indusind.com.

The Sales Manager - CASA will lead efforts to drive sales of Current and Savings Accounts (CASA) for the bank. The role includes setting sales targets, developing strategies to acquire new clients, and managing the CASA sales team. The Sales Manager will also be responsible for maintaining high levels of customer satisfaction and ensuring that the branch meets its CASA growth targets. Strong sales and leadership skills are crucial for success in this role.Kshitija Hatalkar (HR) - Please call on this number 9359019039 & share resume on kshitija.ghadi@indusind.com

Social Media Desk - Contact Center Reporting:Reporting to Team Leader Duties and Responsibilities Provide support to relevant posts on the Customer Forums, Facebook, Twitter, and Playstore. The Social Media Agent will act as the Primary Contact for the customer.Handling Social media escalation in a timely & efficient manner to ensure customer satisfaction Handle customer Query, Request or complaints with efficient product/process knowledge, presentation & communication skills. Root Cause Analysis (wherever applicable) to be done. Share findings of the investigation with the respective authorities/relevant departments Liaising and coordinating with other departments and branches for resolution Follow-up/escalate cases where resolution pending beyond TAT. Ability to recognize when an issue is emerging and when to escalate.Maintain and adhere to Compliance guidelines and adherence Providing end to end resolution to customer escalations Should be a team player and flexible with work 27 *7 shift, including weekends & Bank Holiday, Night shift (applicable for Male Candidates)Ownership qualities - Respond to and Resolve easily complex product-related or technical issues. (Takes ownership of customers problems and issues) Awareness of Nuances in Different Social PlatformsAbility to communicate with the customers through Direct messages, Tweets or on call if required.Agent must have strong soft skills and able to take initiative. Proactive. Positive attitude.Identifies and resolves customer issues using easily understood written communication. - Ability to handle unhappy customers as well as the ability to handle bad reviews/tweets, CEO escalations, Linkedin escalations when communicating it to them.Self-learner - keeping skills and knowledge up to date (Social Media trends), Internet-savvy and should have Passion for Social Media, and helping others through knowledge sharing Skills and Specifications Candidates must express interest in joining the Social Media Support Team, Experience in social media channels /supporting customers.Experience in Call, Chat, Email customer engagement at Contact Centre preferred.Good knowledge about consumer products such as savings accounts, current accounts, loans, KYC, Cards, ScanPay, and UPI.Excellent communicator- excellent oral, written and interpersonal communication skills. Ability to analyse the things by exceptional listening and analytical skills. Should have the multi-tasking abilities and should be well versed in intermediate to advanced knowledge levels with service quality standards. Should necessarily have strong knowledge of customer care processes and techniques and the related sector as well. Demonstrated ability to work well in a team environment, Self-motivated and should be dedicated to provide exceptional service to the bank. Good negotiation skills with customer-oriented attitude. Experience:Good command of English (Spoken/Written).Atleast 2 -3 years of experience in Voice/ Non-Voice process, preferably in banking/ financial Industry.Qualification:Graduate in any stream Salary:Minimum: 3 Lakhs per AnnumMaximum: 5 Lakhs per Annum Interview AddressIndusInd Bank Ltd, Solitaire Corporate Park, Guru Hargovindji Marg Building No. 8, 3rd floor, Andheri Kurla Road, Andheri (E), Mumbai - 400093 *Interviews to be conducted on Monday - Friday every week from 10am - 5pm.*Please send your CVs on the below mentioned mail id and attend the interview.[ Swain.Singh@indusind.com ]

We are looking for Sr Banking Partner/ Banking Partner - Pioneer Banking.Locations: Bangalore & Chennai Roles and Responsibilities: Detailed Job Responsibilities Generate new business to achieve defined sales targets.Build and deepen relationships with existing Wealth Customers to achieve increase in share of wallet & revenues.Provide professional customer service to achieve a high percentage of customer wallet share & satisfaction leading to client retention and growth.Ensure ongoing self-development.Manage the portfolio to de-risk against attrition & achieve stability of book.Manage the key performance indicators at the highest level.Interested Candidates can send their resume at jasmine.sawhney@indusind.com

Job title: Service Relationship Manager Location: Bangalore Job Description: Manage & provide exceptional service to mapped affluent clients & be one point of contact for their service related queries/requests & complaints.Handle & Process all financial & Non- Financial transactions pertaining to mapped affluent clients.Upgrade customers maintaining high balances to Exclusive/Pioneer program as per the eligibility.Monitor Daily account balances and maintain book stability through immediate client intervention on accounts which demonstrate balance depletion / attrition propensity.Build and deepen relationships with existing Customer base by focussing on Family Grouping/household penetration. Manage the key performance indicators (Family Penetration/Digital Channel Activation/Book Growth/ Overall Service of the mapped base).Ensure effective on-boarding of NTB clients & engagement with mapped clients as per laid process.Generate quality references for opening new accounts from existing mapped customers.Ensure timely closure of all Request/Complaints/Welcome/CE calls/Campaigns assigned on Talisma.Increase the Client stickiness and engagement by activating customers on Direct Transaction Channels of the bank like Mobile Banking App/ Net Banking / Debit Card/ VIDYO Branch etc.Interested candidates can share their resumes at jasmine.sawhney@indusind.com

Dear Aspirants, Greetings from IndusInd Bank !!! We are looking for candidates who are interested in Outbound Sales (Field sales).Experienced - Business Development Manager.Walk-In date: 25th Mar 2025.Interview Location : IndusInd Bank || Sewa Towers Gurgaon.Interview address : IndusInd Bank | 3rd Floor, Sewa Towers, Block- C, Plot No-19, Near Maruti Industrial Complex, Sector 18, Gurgaon, Haryana 122005 Key Responsibilities : Acquiring New To Bank clients by meeting clients & convincing them to open a bank account (CASA). Ensuring that the profile of such clients are as per the bank standards. Checking KYC documents on new client Account opening forms. Onboarding of new acquired clients by providing them with required kit (cheque book/ debit card). Activating them on mobile banking / Net banking, so that the client can start using his account. Business lead generation through marketing activities / tele-calling. Cross-selling products to the previously acquired clients. Converting business via the campaign leads provided. Ensuring that the client acquired maintain the minimum AMB. Increase the no. of sales transactions Mobile / Net-banking / POS.Work Experience :0-5 years (2-3 years BFSI industry experience preferred)Age Criteria : Up to 29 yearsWork Location : GurgaonCareer Path :Well defined career path with an opportunity to have fast career progression in the Bank.

Role & responsibilities All files & documents to be sequential numbered and properly marked.Indexing all Racks & Vault Boxes location wise.Registering of all Insertions & Retrievals of original documents in the Vault Card.PDD/ OTC Insert original files pan India for secured / unsecured productsPull out of PDC's every month for presentation towards collection.Preparation & dispatch of Hands-off Sheet for all PDC's being sent to the branches.File inward /outward for original files and property docs of pan India for secured / unsecured productsPreferred candidate profile Male Candidates and candidates near karapakkam will be an advantagePerks and benefits ESI and PF

Job Role :Answer inbound calls and assist customers with their Queries/Request/Complains.Raise Request & Complaints on behalf of the customer in the CRM tool.Generate leads and educate customers about new products & their benefits.Maintain and adhere to compliance guidelines.Capture problem indicators, highlight and suggest improvement.Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy.Maintain adequate knowledge levels on products, processes and systems used.Ensure sales target are met.Skills Required :Excellent verbal communication skills in English.Ability to comprehend, capture as well as interpret basic customer information.Strong customer service focus.Knowledge of Banking / Credit cards preferred.Knowledge of sales will be an added advantage.Work Timings : Shifts (Starting 6.30 am), Open to work in shifts / rotational offs (For Female shift window will be up to 8:00 pm).Travel boundaries : Within 20 Kms from KarapakkamEducation : Graduates (Any stream) Mandatory (Must have 60 % and above, Passing Certificate).Job location : Karapakkam , Chennai.Language Proficiency : Fluent in English & Hindi.

Dear Job Aspirants,Greeting from IndusInd Bank HR Team !!!We at Indusind Bank are excited to share that we are hiring for the role of Relationship Manager - Branch Banking across Pune Region.In case you are looking for a change and the below job profile matches your skill set, you are requested to walk- In for a Face to Face discussion and fitment in details.Interview results be declared the same day or in the two working days from the date/day of Interview at the max.Role Details :-Relationship Manager - Branch Banking is responsible for managing existing customer portfolio of the branch mapped to. He/ She will be responsible for growing the book size by acquiring new customers and working towards converting the NTB/ Prospect customer base for the bank without compromising on service needs of the existing customers. The incumbent should be excellent with relationship management, sales pitch, understand the customer requirement and after sales service needs for maintaining long term relationship with the bank.Overall Job Description:-To acquire new clients through leads and family accounts groupingTo grow the liability base (CASA FD) of the bank by deepening relationships of premium mapped customer baseTo sell asset, wealth & other products (bank and third party) with a view to enhance revenue per clientTo service clients covering all their banking needs including bank/3rd party productsTo increase the bank and third party product holding of the mapped clientTo meet / call mapped clients for client servicing needs and new products cross sellTo actively participate in driving campaigns conducted across liability and other productsTo conform to processes of the bank and have a high focus on complianceEducation requirement:-Graduate / Post Graduate, preferred exposure to financial subjectWORK EXPERIENCE:-Essential requirement: 3-7 years of relevant work experience in the banking industryPreferred requirement: 2-3 years of relevant experience as Relationship Manager/Portfolio Management, Serving existing customer base and managing existing book size of the branchDesired Behavioral / Functional Traits:-Knowledge of Banking products and processes.Strong Relationship Management skills. (Candidates with existing set of customers are preferred)Candidate must be self-motivated and must be able to pitch products to the clients.Effective communication & interpersonal skills.Multi-tasking with crisis management capabilities.Ability to adapt to change in a fast growing franchiseVenue Details :Contact Person : Chinmay DeshmukhTime : 10.30 am to 4.30 pmDate : 21st Mar' 2025Location : Pune Regional Office, IndusInd Bank Limited : 3rd Flr, Suyog Platinum, Naylor Road, Next to Hotel Conrad, Pune 411 001 Since we have multiple openings across Pune, you can come along/ refer this opportunity to your friends/colleagues who are suitable for the role and might be looking for a job.Please note since this is a sales profile, candidates with relevant experience and interest would only be entertained.Regards,Team HRIndusInd Bank

Walk in Interview Date - 21st Mar 2025 Job Title/Designation:Business Development Executive/Manager/ Senior Business Developments ManagerEmployment Type:Full Time, PermanentJob Description : Roles and Responsibilities1. To acquire New Bank Customers and pursue new business relationships.2. To reach out to High Net - worth individuals and do some cross sales.3. To increase the customer base by developing business relationships with existing customers.4. Acquire new business by selling Banking products.5. Finding new customers from open market by travelling within the local area/branch allotted.6. Reach Sales Target Month on Month.7. Maintain Customer Relationship with Existing Customers and Pull out more business to thebranch.Desired Candidate Profile0 - 5 yrs of experience in BFSI or NBFC sector. Any passed out Graduate or Post Graduate Freshers can also apply.Candidates from other industries having flair for open market sales are welcome.Age Criteria : Up to 30yrsExperience: 0 to 5 yearsAnnual CTC: Rupees 1,80,000 to 4,50,000Salary : Up to 4.5 Lacs (Depending on work experience and education) + Incentives +PF +Insurance Benefits from the Company Local Conveyance + Mobile allowances.You can mail your CV to adrian.alexander@indusind.com Or Suhasini.veeramani@indusind.comVenue : IndusInd Bank Limited, GE-142, Forteliza Appartments, Kalyani Nagar, Opp. Mariplex Mall, Pune- 411006.

NR - Virtual Relationship Managers for contact centre. Role Details VRM is an initiative to managing unmapped portfolio of 75000 + relationships across 1200+ branches of IndusInd Bank. Each VRM will manage approx. 2000 - 2500 customers and will drive CASA balances, on board client on NBD platforms, facilitate transactions, cross-sell various products to existing customers, generate references for new to bank customers and increase wallet share from existing customers. Overall Job Description NR VRMs roles and responsibility include: Develop new and expand existing HNI customer relationships for CASA and assets Building effective relationship with clients to retain and developing sustainable relationship Identify client financial and other banking needs and cross sell the required products to ensure stickiness with bank Work closely with other departments to ensure that customer instructions are executed in timely and correct manner Improving customer experience by collating customer feedback identifying areas to improve such as operational, administrative processes and competitiveness of products and services Maintaining an awareness of relevant products and services available from group sources and elsewhere in order to provide the best solutions for clients Maintain complete relationship record for assigned client accounts The above guidelines are intended to describe the general nature and level of work expected. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills. Education and Work Experience Requirements: EDUCATION Graduate or PG, preferably in Finance / Marketing. WORK EXPERIENCE 2-3 years of experience in client servicing, portfolio management & relationship management. Other specific requirements Must be a people person and good in relationship management Must be able to meet strict deadlines and handle multiple stakeholders. Knowledge about retail banking, credit cards Desired Behavioural / Functional TraitsExcellent communication and listening skill Confidence and presentation skill Understanding and interest in financial/ banking products and markets Ability to explain complex information clearly and simply Good sales and negotiation skill Interview AddressIndusInd Bank Ltd, Solitaire Corporate Park, Guru Hargovindji Marg Building No. 8, 3rd floor, Andheri Kurla Road, Andheri (E), Mumbai - 400093 *Interviews to be conducted on Monday - Friday every week from 10am - 5pm.*Please send your CVs on the below mentioned mail id and attend the interview.[ Swain.Singh@indusind.com ]

Job Description - GBO Complaints Management Position Summary Job TitleManager Complaints Management (GBO)Reports ToPrincipal Nodal Officer FunctionGeneral Banking OperationsGradeChief Manager LocationOpus Office, Andheri Mumbai Job Purpose To ensure timely closure of Banking Ombudsman complaints by liaising with branches and internal teams and as per the operational and regulatory guidelines and within the overall systems, policies & processes of the Bank. Responsibility Areas -Overall Job Description: Ensure prompt and satisfactory resolution to the customer complaints received from Banking Ombudsman Ensure complaints received at RBI CMS portal on Regional Nodal Officer and PNO ids are meticulously recorded in CRM software and followed for closure with branches and other departments Ensure complaints are resolved within the TAT specified Tracking of complaints through CRM / daily MIS with the concern units Referring the complaints to Internal Ombudsman wherever required. Ensure proper liaison with all BO offices. Preferred Skill Set Educational / Professional QualificationGraduation/MBA (Preferred)Technical Knowledge Thorough understanding of Banking Operations, Good working knowledge of Finacle, Excel and Complaint Management System.Work Experience (in yrs)Minimum of 3-5 years of experience in handling branch operations at authorizer/ Supervisor level or in complaints management. Interview AddressIndusInd Bank Ltd, Solitaire Corporate Park, Guru Hargovindji Marg Building No. 8, 3rd floor, Andheri Kurla Road, Andheri (E), Mumbai - 400093 *Interviews to be conducted on Monday - Friday every week from 10am - 5pm.*Please send your CVs on the below mentioned mail id and attend the interview.[ Swain.Singh@indusind.com ]

Greetings from IndusInd Bank!!!! We are hiring Application Manager who can join us in short notice. Experience: 5 - 8 years Location: Navi Mumbai Notice: 0 to 45 daysTechnical Skills: Languages / Technologies: - SQL Server, T-SQL and Oracle, Python Database Tools: - MS-SQL Server and MySQL Operating System: - Microsoft Windows, Microsoft Windows Server, Mac OS, Linux. ITIL Roles and Responsibilities: Performance Monitoring: monitoring day to day server and application logs, server Issues and resolution in timely manner to make 99% uptime Customer Issue Management: attended & resolved the customer's issue in defined time. Incident Management: Responds to incidents, incident raising, tracking and resolution in timely manner Escalation Management: Ensure minimal escalation of issues and proper reporting of issues to stakeholders and higher management. Patch Management:Deployment and porting of patches provided by vendor and development team in UAT and moving to Production setup. Application Management: End to End management of Applications, ensuring timely support and issue resolution. System upgradation: Time to time upgrading the systems, verifying system OS patch is up to date and if required we will take step to new version OS upgradation with the confirmation or certify by vendor to run smooth operation. Involvement in technical discussion, production Evaluation of new upcoming projects, getting an understanding of the projects architecture and understanding its function. Assisting the project team in testing the applications prior to project go-live and sharing requested logs to respective business stakeholders Monitoring newly implemented projects for load and reporting application issues. Closely analyzed and track the finding and closed based on solution and same apply in UAT and production. Preparing ISO documents as per ISMS standards for Incident management, Vendor management, Project managements, Escalation Management, Issues management. Ensuring that backup systems are ready in case of failover. Interested candidate Please drop your resume to kavitha.k@indusind.com

Job Title:Relationship Officer - Merchant AcquisitionInterested applicant's can call us on 9113010089Desired Candidate ProfileMinimum 1 - 6 yrs of experience in Banking Sales. Any passed out Graduate or Post Graduate***Sales professionals from Banking Industry are preferred.Regards,HR Team9113010089

Job Responsibilities:Entire employee life cycleOn-boarding formalitiesDocumentationPre and post joining formalitiesRecruitmentMIS preparationOffer negotiationCo-ordinating with stakeholders

Roles and Responsibilities1. To acquire New Bank Customers and pursue new business relationships (CASA). 2. To reach out to High Net - worth individuals and do some cross sales. 3. To increase the customer base by developing business relationships with existing customers. 4. Acquire new business by selling Banking products. 5. Finding new customers from open market by travelling within the local area/branch allotted. 6. Reach Sales Target Month on Month. 7. Maintain Customer Relationship with Existing Customers and Pull out more business to the branch. Required Candidate profile 1 - 5 yrs of experience in BFSI or NBFC sector. Any passed out Graduate or Post Graduate Freshers can also apply. Candidates from other industries having flair for open market sales are welcome. Age Criteria : Up to 35yrs Experience: 1 to 6 years Annual CTC: Rupees 3,50,000 to 5,00,000 Contact person - Neelima PContact number - 9113010089Regards,Team HR

Job Description Sourcing Trade , Forex customers & thereby generating fee based income.Handling Trade based queries from the branch increase forex revenue by smoothening transaction process by proactive liaison with Forex service cell, SPOCS & credit department.Identifying new segments & set up new trade verticals for prospective business opportunities at different locations / regions new to the bank.Recommend & introduce new services e.g. Cash Management Services,treasury etc.with an objective to engage customer & generate fee income,Managing customer relationship & addressing both service & sales queries for customers with an objective to engage & retain customers.Meeting existing customers to generate business opportunities thereby generating revenue for the bank.

Job Description Overall Job Description Sourcing Trade, Forex customers & thereby generating fee based income.Handling Trade based queries from the Branch & increase forex revenue by smoothening transactions process by proactive liaison with Forex service cell, SPOCS & Credit departments.Identifying new segments & set up new trade verticals for prospective business opportunities at different locations/regions new to the bank.Recommend & introduce new services e.g. Cash management services, treasury etc. with an objective to engage customers & generate fee income. Managing customer relationships & addressing both service & sales queries for customers with an objective to engage & retain customers.Meeting existing customers to generate business opportunities thereby generating revenue for the Bank.

IndusInd BankJob Description Job title: Project Manager Location: Cyber City, Gurugram BU/Function: Digital Strategy & Analytics About the Digital Business Unit at IndusInd: The mandate of the Digital Business Unit at IndusInd Bank is as follows: Building customer centric products with human centered design principles for retail Individual and micro, small and medium enterprise (MSME) customer segmentsBuild innovative products and propositions backed with problem solving mindset to discover and solve latent needs of customers Build Embedded Finance (Banking as a Service) applications Ensure designs are highly available, highly modular, highly scalable and highly secure Drive digital business Some of the applications managed by the Digital Business Unit include IndusMobile (banks mobile app for retail individual clients), Indusnet (net banking application of the bank), IndusMerchantSolutions app, Whatsapp Banking, Chatbots, easycredit for Individuals, easycredit for Business Owners, savings, current account and fixed deposit online platforms. There are many more innovative digital products and solutions in pipeline The units objectives are three fold (a) Drive better customer experience and engagement (b) transform existing lines of businesses and (c) build new digital only or banking as a service led digital business models About the Role: This role is responsible to manage and implement of projects and business analysis for Digital Channels. The individuals will be managing all new product initiatives and support business requirements on enhancing the existing products listed. They also ensure end to end project management from analysis of business requirement, documentation of requirement, solution evaluation keeping in view effort estimation versus business justification, quality analysis of the solution through testing, process documentation and risk analysis and implementation / rollout planning and execution including end user training / communication. Job Responsibilities: Project Management Takes assigned project from original concept through final implementation. Defines project scope and objectives and publishes project status.Is able to work on multiple projects simultaneously in matrix organization.Ability to deliver in a agile environment. Creates and maintains project schedules by developing project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases of the project product/service lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts. This includes documenting, prioritizing and tracking requests (changes, enhancements, etc.) and coordinating with the Change Control Board (CCB). Conducts project meetings with teams and stakeholder and management to review project deliverables and deadlines. Provides single point of contact for assigned projects and coordinates interaction and communication during cross functional programsAssists in identification and assignment of internal resources and external contractors to meet varied project requirements.Manages the process documentation and drives process adherence. Business Analysis and Reporting Works with appropriate personnel to allocate personnel time to project tasks and to track progress of their work. Assesses and prepares to address the operational impacts, workflow, training, etc. issues of a project. Reviews, analyzes, and creates detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify computer programs. Coordinates the development of all approved versions of business and functional specifications for specified applications. Prepares documents for Operation Risk Committee and Steering Committees for decision on process finalization, cost approvals and product launches.Reviews use cases and other technical documents with IT project staff to ensure business requirements are adequately reflected in technical planning documents. Prepares routine reports (financial, quality, production, customer service, operational efficiency, market share, etc.) relating to the specific projects ongoing.Manages training for the new product or process implementation and identifies any training needs with respect to process change or product launch.Actively participates in development of training material and process maps for all the change requests managed Quality Assurance and Testing Manage the test leads for all small and big projects and manages outsourced testing team UATs on enhancement and production fixes.Should provide support on test scripting, resource allocation and tracking for all UATs to closure.Defines, develops and implements quality assurance practices and procedures, end user test plans and other QA assessments. Ensures that all tests are conducted and documented according the standards agreed upon by the business unit and ITResponsible for the overall success of testing, including tracking of bug reports and change requests and ensuring their timely resolution and results verification and release sign-off. Coordinates groups of service providers or support teams who assist in bug fixes and explains the defects to relevant stakeholders who either contribute in fixing them or are to decide the change in solution to fix such defects Education, Work Experience, Key Skill Set Requirements: MBA from a reputed Tier 1/Tier 2 B-School. IIMs/ISB/MDI/FMS/XLRI preferred with experience in solution teams and B. Tech/MCA from Tier 1/Tier 2 engineering college.Strong program management experience.Banking / financial services industry preferred, candidates from other industries with relevant experience can also be consideredCreate automated journeys on these platforms for new customer acquisition.Have strong knowledge on API Management and SDK/API based integrations.Good exposure to cloud services (Azure/AWS/GCP)Engaging with business and technical staff, e.g. in discovery workshops, to find the right solutions for their marketing Automation projectsTranslating business requirements into solution design

JOB SUMMARY: Premium Acquisition Manager will be responsible for acquiring high net worth customers. The incumbent should be a self-driven and motivated individual with a zeal to outperform in ambiguous environment and thrive under pressure. One should understand banking products and have flair for sales and relationship management JOB RESPONSIBILITIESTo acquire new to Bank Clients in the High net worth segment and reference generation from the specified catchment To achieve daily/weekly/monthly customer acquisition target Build and deepen relationships with existing Wealth Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the key performance indicators at the highest level. Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. Aggressive Sales call plans to acquire large prospective customers through referrals. JOB REQUIREMENTS: Should necessarily be from Sales background with experience in sales and clients acquisitionCandidate should have worked on Sales assignment and should possess flair for customer engagement and acquiring new client. Candidate must be aware of all the policies and procedures issued in relation to money laundering prevention.

Role DetailsResponsible for Sales of branch clients & Servicing walk-in-customers, handling queries, information on different products and services, handling front desks when needed and actively working on operation processes of the bank. Overall Job DescriptionHandle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related.Looking after client servicing at the branch lobbyChecking KYC documents on new client Account opening forms.Onboarding of new acquired clients through welcome call and audit on sales process.Managing TAT for all service & operational transactions Activation of clients on net banking and other non-branch channels.Business lead generation and passing to relevant sales channel.Managing overall client satisfaction score card for the branch.Authorization & audit checks for all operation transactionsCandidate SpecificationsAny graduate with prior BFSI experience of 1 - 5 years (Must)Aged below 32 years (Must)LocationsCoonoorSundarapuram CoimbatoreTrichy CantonmentTheniSivakasiPondicherryVelloreKadampuliyurSuitable resumes with relevant experience can be shared to gopiraman.m@indusind.com

Ability to manage a teamStrong leadership skillsGood analytical skillsGood presentation and communication skillsStrong target & deadline orientationThird party management skillsProject management skillsGood exposure and knowledge of full suite of products offered by Consumer Bank (CASA, FD, Insurance, Investments)Good degree of familiarity with Branch Operations/processesService orientation Fully responsible for Branch P & L revenue & costSales generation CASA & Third Party Wealth ProductsResponsible for Branch Banking & HNI segment.Customer Service Delivery & Operations management to be key deliverables.- Sales Management- Service Management- Transaction Management- Brand Management- Audit & Compliance

Roles and ResponsibilitiesSell bank products such as credit cards, insurance policies, loans, mutual funds, etc. to meet customer needs.Meet daily targets set by the organization for new business acquisition and cross-selling existing products.Provide excellent customer service by resolving queries and concerns promptly.Maintain accurate records of customer interactions and transactions.Identify potential customers and build relationships to increase sales revenue.Desired Candidate Profile0-5 years of experience in banca sales or related field (banking sales, retail sales).Excellent communication skills with ability to build rapport with clients at all levels.Ability to work independently with minimal supervision while meeting deadlines.Locations Available:Rampur Khaliyan Branch Jhingran BranchSaprur BranchBaghana BranchChak Mai Das BranchChaurha BranchAndlu BranchBalad Kalan BranchKheowli BranchJatpura BranchChhaudhriwala BranchMeerankot Khurd BranchFattuwal BranchMardanpur BranchBhai Desa BranchKauni BranchTehna BranchMaddoke BranchMacchike BranchGhabdan BranchKular Khurd BranchJandanwala BranchPatiala BranchKhanna BranchMansa BranchRahon BranchKhamanon BranchSangrur BranchBanga BranchKapurthala BranchJagraon BranchFazilka BranchRajpura BranchMoga BranchSadiq BranchGurdaspur BranchFaridkot BranchBatala BranchNakodar BranchAjnala Punjab BranchKotkapura BranchBhulath Kapurthala BranchPatran BranchSatnampura - Phagwara BranchGoraya - Punjab BranchDhuri Punjab BranchBeas Branch

Generate new Business to achieve defined sales targets.Candidate should be familiar with field work and sales in CASA.Candidate should possess experience in BFSI Sales.Job requires any graduate candidate with less than 30 years of age.

Role & responsibilities : Fully responsible for Branch P & L - revenue & cost.-Managing a Profit Centre - with profitability being the key result area through acquisition of net worth accounts, enhancingNil income, transaction fees, generating revenue from third party products and managing OPEXCompliance to all regulatory and auditory requirementsSet up of branches from their nascent stages to increasing of the book size manifoldConcentrated focus on all product lines and products offered by the bankIncreasing the value proposition of the bank with high net worth clienteleImplementing the best practices in the industry to enhance the customer baseCustomer Value chain made stronger and widerIncreased the employee value proposition for the teams worked withDriving and achieving challenging targets set by the bank consistentlyManage entire gamut of business in line with growing organizational needsPreferred candidate profile Graduate with minimum 10 Years of overall experience with at least 1+ years of work experience as Branch Manager.Knowledge of Banking products and processes.Strong Relationship Management skills.Multitasking with crisis management capabilities.Ability to adapt to change in a fast growing franchise.Ability to maintain/attract long lasting client relationships. AMFI Certified (Mandatory), IRDA certification (Desirable)Age bracket - 31- 40 years Interested candidates can apply to this posting or mail their resume to prashant.kantelya@indusind.com

Role & responsibilities : Fully responsible for Branch P & L - revenue & cost.-Managing a Profit Centre - with profitability being the key result area through acquisition of net worth accounts, enhancingNil income, transaction fees, generating revenue from third party products and managing OPEXCompliance to all regulatory and auditory requirementsSet up of branches from their nascent stages to increasing of the book size manifoldConcentrated focus on all product lines and products offered by the bankIncreasing the value proposition of the bank with high net worth clienteleImplementing the best practices in the industry to enhance the customer baseCustomer Value chain made stronger and widerIncreased the employee value proposition for the teams worked withDriving and achieving challenging targets set by the bank consistentlyManage entire gamut of business in line with growing organizational needsPreferred candidate profile Graduate with minimum 10 Years of overall experience with at least 1+ years of work experience as Branch Manager.Knowledge of Banking products and processes.Strong Relationship Management skills.Multitasking with crisis management capabilities.Ability to adapt to change in a fast growing franchise.Ability to maintain/attract long lasting client relationships. AMFI Certified (Mandatory), IRDA certification (Desirable)Age bracket - 31- 40 years Interested candidates can apply to this posting or mail their resume to prashant.kantelya@indusind.com

Role & responsibilities : Fully responsible for Branch P & L - revenue & cost.-Managing a Profit Centre - with profitability being the key result area through acquisition of net worth accounts, enhancingNil income, transaction fees, generating revenue from third party products and managing OPEXCompliance to all regulatory and auditory requirementsSet up of branches from their nascent stages to increasing of the book size manifoldConcentrated focus on all product lines and products offered by the bankIncreasing the value proposition of the bank with high net worth clienteleImplementing the best practices in the industry to enhance the customer baseCustomer Value chain made stronger and widerIncreased the employee value proposition for the teams worked withDriving and achieving challenging targets set by the bank consistentlyManage entire gamut of business in line with growing organizational needsPreferred candidate profile Graduate with minimum 10 Years of overall experience with at least 1+ years of work experience as Branch Manager.Knowledge of Banking products and processes.Strong Relationship Management skills.Multitasking with crisis management capabilities.Ability to adapt to change in a fast growing franchise.Ability to maintain/attract long lasting client relationships. AMFI Certified (Mandatory), IRDA certification (Desirable)Age bracket - 31- 40 years Interested candidates can apply to this posting or mail their resume to prashant.kantelya@indusind.com

Job Description Assist the team on live transactions Screen new project finance opportunities, carry out preliminary analysis, transaction structuring and term sheet preparation. Support team in transaction appraisal & execution, including preparation of detailed credit appraisal of transactions, project evaluation, industry analysis, risk assessment & mitigation, financial analysis, sensitivity analysis, preparation of transaction documents and conducting site-visits.Work with the team in legal documentation, execution of legal agreements, KYC checks & compliance, disbursement, and coordination between the customer, legal, operations, internal audit, accounts and treasury teams.Liaise with external agencies such as LIEs, Participant Banks, Escrow Agents, Insurance Agents, Regulators etc to meet the requirements of the Project. Post Disbursement Portfolio Monitoring including collection monitoring, project tracking, managing account formalities and responding to credit events.Develop understanding of Sectors by regularly interacting with regulators, companies, secondary research and keep updated with the latest development in the Sector.

Role & responsibilities : Fully responsible for Branch P & L - revenue & cost.-Managing a Profit Centre - with profitability being the key result area through acquisition of net worth accounts, enhancingNil income, transaction fees, generating revenue from third party products and managing OPEXCompliance to all regulatory and auditory requirementsSet up of branches from their nascent stages to increasing of the book size manifoldConcentrated focus on all product lines and products offered by the bankIncreasing the value proposition of the bank with high net worth clienteleImplementing the best practices in the industry to enhance the customer baseCustomer Value chain made stronger and widerIncreased the employee value proposition for the teams worked withDriving and achieving challenging targets set by the bank consistentlyManage entire gamut of business in line with growing organizational needsPreferred candidate profile Graduate with minimum 10 Years of overall experience with at least 1+ years of work experience as Branch Manager.Knowledge of Banking products and processes.Strong Relationship Management skills.Multitasking with crisis management capabilities.Ability to adapt to change in a fast growing franchise.Ability to maintain/attract long lasting client relationships. AMFI Certified (Mandatory), IRDA certification (Desirable)Age bracket - 31- 40 years Interested candidates can apply to this posting or mail their resume to prashant.kantelya@indusind.com

Greetings from IndusInd Bank !!!!We are hiring SharePoint Developer who can join us in short notice.Experience: 3 - 6 yearsLocation: MumbaiNotice: 0 to 45 daysRoles & Responsibilities:Hands-on experience in: SharePoint 2019 (Provider Hosted Apps & Timer Jobs), SharePoint Online (Power Automate, Power Apps & SPFx), O365 , SQL Server ,Power Platforms (PowerApps, Power Automate), O365 ,SharePoint Framework (SPFX) Migration from SharePoint 2013 to SharePoint 2019/SharePoint Online Support multiple sites and establish good working relationships with business and IT stakeholders) Applicant will provide a sound & proactive attitude to tackling IT challenges. Applicant to work closely with the IT group to maintain & improve the current IT systems and to play an active role in building new ones. maintain & improve the current IT systems and to play an active role in building new ones. Interested candidate Please drop your resume to kavitha.k@indusind.com

Job Title : Deputy Branch Manager Reports To : Branch Head/ Market Head / Zonal Wealth Head Locations : Bandra to South MumbaiJob Purpose : As a Deputy Branch Manager the incumbent is the custodian of Compliance and providing a seamless servicing experience for the staff working in the branch. Role & responsibilities 1. Delivering superior client experience in the lobby by rendering exemplary levels of customer service there by making banking simple and hassle free for the customer Achieve set service delivery standards for the lobby evaluated through Customer satisfaction survey metricsMeeting benchmark Mystery Shopping scores & branch Service score given by the PAQ service managersDisplay of brochures/ RBI circulars as per requirementEducating clients on NBD channels/new products & services2. Ensuring high responsiveness to customers problems. Act in their best interest by providing timely and qualitative resolution to their issuesEnsuring all complaints are resolved up to customer satisfaction within 3 days of lodgment by the CSE teamWelcome calling to be completed within 3 days TAT for the CSE teamEqual assignment of the WC interactions across all CSECross-sell % to be at least at 30% on welcome calling by the CSE team3. Ensuring high level of knowledge of processes and procedures is maintained for efficient and accurate handling of customer transactions. 4. Anticipating customer needs and offering tailored solutions thereby helping him stay ahead Acquisition of new CASA & FD accounts 5. Operations and Productivity Cash, ATM, Remittances & DepositsClearing Account Opening & ClosureInternal ControlsPreferred candidate profile : Any Graduate4 - 8 years in Banking operations Good Business AcumenBent towards process and complianceAbility to influence multiple stakeholdersAbility to manage a TeamExcellent communication skills.

Role & responsibilities - Branch / Field Sales of Personal loan products- Cold calling and identifying potential clients for PL productsInterested candidates can apply and share CV and details to Mob: 9148963696

We are looking for Banking Partner/Sr Banking Partner - Pioneer Banking .Locations : Hyderabad , VishakapatnamInterested Candidates can send their CV to mamatha.krishna@indusind.com / 7892083828Roles and Responsibilities Detailed Job Responsibilities Generate new business to achieve defined sales targetsBuild and deepen relationships with existing Wealth Customers to achieve increase in share of wallet and revenues.Provide professional customer service to achieve a high percentage of customer wallet share and satisfaction leading to client retention and growth.Ensure ongoing self-development.Manage the portfolio to de-risk against attrition and achieve stability of book.Manage the key performance indicators at the highest level.Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.Sales Achieve the Targets set in terms of product mix.Achieve best in class productivity in order to maximize the efficacy of the sales process.Achieve the budgeted cross sell targets.Aggressive Sales call plans to acquire large prospective customers through referrals.Ensure coverage of customer base in accordance with the Group approved Relationship Matrix.Integration ManagementManage the customer transition with utmost sensitivity. Awareness of all the policies and procedures issued in relation to money laundering prevention.Ensure compliance with these policies and procedures on an ongoing basis.Any suspicious transaction must immediately be reported to the supervising officer.Desired Candidate Profile - Total Experience should be 5+ Years - 3-4 years into Relationship Manager / Private Banking, preferably comes with his own book that he would have built over the years. - Excellent communication skills

The Branch Manager will oversee daily branch operations, ensuring efficiency, customer satisfaction, and adherence to company policies. Key responsibilities include managing staff, setting targets, driving sales, and implementing branch strategies. The Branch Manager will also ensure compliance with regulatory requirements and foster a positive customer experience. Strong leadership and operational management skills are essential for this role.

We Are Hiring!We at IndusInd Bank seeking for a Hub Head for Tiruchirappalli locationThe candidate should have strong experience in CV/LCV/ILCV financing, including both business and collections. Eligibility Criteria:Minimum 8 years of experience in the same field.Salary:Competitive package with a hike on the current salary as per industry norms.Interested candidates may share their resume at nithesh.g@indusind.comJoin us and be part of a leading organization!

Achieve targets for the Mortgages (Home Loan & Loan Against Property) business through lead generation and fulfillment from the Open Market and alternate channelsMonitoring Branches and setting targets for themDevelop and Manage Branch Network for mortgage loans in Geographical regionAnalyze and formulate the sales plans and strategy and achieve the revenue budget through the team of Sales Managers and Relationship ManagerPreparing and maintaining various MIS reports for the reference of top managementTrack performance on an ongoing basis with respect to the business plan and take appropriate actions to achieve targetsAssists in negotiation of terms and follows through to closingImplements procedures and training to prevent fraudsUnderstand competitor Bank products and Services property, loans, training, Home Loan, business plan, channel partnersThoroughly understand the relevant markets with a view to quickly grasp trends and suitable solutions that can be structured for a customer

Design: Service Relationship Manager - MABDepartment: Merchant Acquisition Business.location: Visakhapatnamoffer CTC: 10LPA. Job description: Activating existing Merchant Portfolio on POS / Sound Box / QR Activation from the Assigned baseIncreasing volumes month on month by visiting the Merchants from the portfolioCross Sell - Selling Asset products of the bank mainly high ticket cases like - LAP / OD / Home Loan / Business Loan etc.,Will handle a team size of 5 Relationship officersNeed to handle issues / queries / objections with Internal and External stakeholdersMaintain a cordial relationship with all cross sell departmentsLiaise with vendors on Issue resolutions as per the TATNote: Interested candidates can share resume to badiginthala.ramana@indusind.com / 9951524403.Regards,Venkat - HR.Mob: 9951524403.

Job title: AREA SALES MANAGER- EC Location: Kollam BU/Function : Consumer Banking / Acquisition- Emerging Corporates Role DetailsThe Area Sales Manager shall be responsible for leading the Business Sales Executives / Business Sales Managers. He / She is required to drive the high value Current Account new acquisition initiatives and ensure robust growth in deposit portfolio in lines with assigned targets. Overall Job DescriptionSupervise team of EC-Business Development Executives / Manager (EC- BDE/EC-BDM) on daily performance to achieve its goal & targets within a designated geographical area.Developing & implementing sales strategies setting targets & ensuring the team meets sales goal.Work with the Branch Managers, RMs & other Support functions to plan and carry out activities to pursue monthly & annual objectives through customer onboarding, campaigns & customer retention initiatives through the EC-BDE/ EC-BDM teamProvide inputs & insights to customers & team to ensure products & digital channels are designed and pitched in the right manner & commensurate with the customer segmentRole involves recruiting, training & motivating sales staff as well as monitoring their performance.Maintain & publish a daily sales report to the Branch Manager / RSM / RH where applicable.To drive Cross selling of Banking Products to new & acquired customers. EDUCATIONEssential requirement: Graduate, MBA will be given preference Any specific requirementsSales experience in Retail Branch Banking (SME liabilities).Experience of Trade products & Lending is preferable Desired Behavioral / Functional Traits Effective communication & interpersonal skillsPossess a flair & strategic leadership skill in Sales & Business Development with excellent presentation skillsPositive attitude with an ability to work under stringent deadlines Note: Interested candidates please share resume to harish.mohank@indusind.com/8089302900Regards,Harish Mohan K - HR

Job Summary: To manage and impact improvement in the Affluent Clients. Service parameters and the delivery of client experience so that Affluent Banking becomes a benchmark in customer service for premium banking customers in the industry. Responsibility Areas: Support in managing all Private Bank sales and service activities for the assigned regionProvide complete and comprehensive information to customers on products, services and ensure best services are provided to them Analyze clients cash, capital, and investment needs Monitor the performance of client accounts and suggest ways to improve returns Ensuring appropriate control framework is in place and operations risk are properly managedAutomating key activities of the business to gain efficiency in delivery Streamlining of the digitization activities in the process Assure adherence to the guidelines set by the bank Ensure bank meets the audit, compliance regulatory requirements Gather latest Market intelligence and track benchmark against best practices in competitor bankManage and improve the customer journey and partner experience to differentiate the bank from competition Evaluate the feasibility of Digital enablement from offering, channel process point of view and ensure its implementation to improve overall operational efficiency Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer Preferred Skill Set : Prior experience in managing Service Delivery and client experience agendas roles at a level of geographic zone / pan-India central role Will bring a mix of business acumen and Service orientation to be able to create service excellence as a culture with a view to enhance business value Excellent communication, analytical & reviewing skills Inter-personal coordination & Team Player Previous exposure to CRM systems and Finacle is a critical skill. Excellent ability to use Excel and PowerPoint