Job Title: Social Media ManagerLocation: Gurgaon/Mumbai Department: Marketing Reports to: CEOJob Type: Full-time Experience Required: MBA FresherAbout Us: Incridepets is a leading pet care company dedicated to providing high-quality pet services to pet owners. We are passionate about improving the lives of pets and their owners through innovative solutions and exceptional customer services. We have created the Incridepets app with the utmost thought, love, care, and reliability to serve animals and humans. About the Role: We’re on the lookout for a dynamic Social Media Manager who can bring our brand to life across various digital platforms. This role calls for someone who understands trends, speaks the language of social media, and knows how to turn creativity into measurable results. Responsibilities:• Develop and execute a clear and compelling social media strategy. • Create, schedule, and publish engaging content across platforms like Instagram, Facebook, LinkedIn, Twitter, and YouTube.• Track key performance metrics and adjust strategies based on analytics and insights.• Stay informed about platform updates, tools, and emerging trends. • Coordinate with design, content, and marketing teams to support campaigns and promotions. • Respond to messages, comments, and community interactions in a timely, brand-aligned tone. • Plan and manage paid ad campaigns with a focus on reach, engagement, and conversions. • Build and manage relationships with influencers or collaborators. Requirements: • Prior experience managing social media platforms for a brand or agency. • Knowledge of tools like Canva, Meta Business Suite, Buffer, Hootsuite, or similar. • Strong creative writing and storytelling abilities. • Analytical mindset with an understanding of data-driven marketing. • A good eye for design and brand consistency. • A degree in Marketing, Communications, or a related field is a plus. (Pref. MBA Fresher) Interested folks can email us Himanshi@incredipets.in and WhatsApp at 9319817553 to apply for this exciting opportunity! Join us at Incredipets and be part of a dynamic team dedicated to making a difference in the lives of pets and their owners! Apply now to embark on an exciting journey with us.

About Us: Incredipets is a leading pet care company dedicated to providing high-quality pet services to pet owners. We are passionate about improving the lives of pets and their owners through innovative solutions and exceptional customer services. We have created the Incredipets app with the utmost thought, love, care, and reliability to serve animals and humans. Key Responsibilities 1. Talent Acquisition: Manage the end-to-end recruitment process, including sourcing, screening, shortlisting, and interviewing candidates. Utilize job boards, social media platforms, and other innovative sourcing methods to attract top talent. Conduct pre-screening interviews to assess candidates' suitability for roles. 2. Coordination: Schedule and coordinate interviews between candidates and hiring managers. Ensure timely communication and updates with candidates throughout the hiring process. 3. Job Descriptions and Postings: Create, update, and post job descriptions on various job portals and social media. Maintain an updated database of open positions and candidate profiles. 4. Compliance and Documentation: Collect and verify candidate documents, including KYC, and ensure compliance with company policies. Maintain accurate records of recruitment activities and candidate data. 5. Onboarding Support: Assist with the onboarding process of new hires, ensuring a smooth transition into the organization. 6. Performance Metrics: Meet and exceed recruitment targets, such as time-to-hire and offer acceptance rates. Provide regular reports on recruitment metrics and suggest improvements to processes Key Skills and Qualifications Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. Experience: 1-2 years of experience in recruitment or talent acquisition. Skills: Strong interpersonal and communication skills. Ability to multitask and handle a high-volume workload. Show more Show less

About Us: PetMojo is a leading pet care company dedicated to providing high-quality pet services to pet owners. We are passionate about improving the lives of pets and their owners through innovative solutions and exceptional customer services. We have created the PetMojo app with the utmost thought, love, care, and reliability to serve animals and humans. Job Summary: We are seeking a motivated and results-driven Telesales Representative to join our dynamic sales team. The successful candidate will be responsible for generating sales and meeting targets through outbound calls to prospective and existing customers. You will play a crucial role in expanding our customer base, promoting our products/services, and providing excellent customer service. Key Responsibilities: · Respond promptly and professionally to customer inquiries via email, chat, phone, or social media. · Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. · Document customer interactions, transactions, feedback, and issues accurately. · Follow up with customers to ensure their concerns are resolved to their satisfaction. · Collaborate with other departments to ensure customer issues are handled effectively. · Maintain deep knowledge of our products/services to offer accurate information and solutions. Key Requirements: o Excellent verbal communication and interpersonal skills with the ability to build rapport quickly. o Ability to work independently, manage time effectively, and handle a high volume of calls. o Ability to handle customer objections and complaints effectively and resolve issues promptly. o Respond promptly and professionally to customer inquiries via email, chat, phone, or social media. o Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. o Follow up with customers to ensure their concerns are resolved to their satisfaction. o Collaborate with other departments to ensure customer issues are handled effectively. o deep knowledge of our products/services to offer accurate information and solutions. Show more Show less

About Us: IncrediPets is a leading pet care company dedicated to providing high-quality pet services to pet owners. We are passionate about improving the lives of pets and their owners through innovative solutions and exceptional customer services. We have created the IncrediPets app with the utmost thought, love, care, and reliability to serve animals and humans. Job Summary: We are looking for an experienced and dynamic Sales Manager/TL to lead our sales team. The Sales Manager/TL will be responsible for developing and implementing effective sales strategies, managing the sales team, and driving revenue growth. This role requires a strong leader with a passion for the pet service industry and a proven track record in sales management. Key Responsibilities: Develop and execute sales strategies to achieve company revenue targets. Lead, mentor, and manage the sales team to meet and exceed sales goals. Identify and pursue new business opportunities to expand the client base. Build and maintain strong relationships with key clients and partners. Analyze market trends and competitors to identify growth opportunities. Prepare and present sales reports and forecasts to senior management. Collaborate with marketing to develop promotional materials and campaigns. Ensure excellent customer service and satisfaction. Identify and target potential clients in the pet service industry. Qualifications: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience). Minimum of 5 years of sales experience, with at least 2 years in a sales management role. Proven track record of achieving and exceeding sales targets. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. Knowledge of the pet service industry is highly desirable. Proficiency in CRM software and Microsoft Office Suite.

Job Title: Fullstack Developer (2-4 Year Experience) Location: Gurgaon Type: Full-Time About Us: IncrediPets is a leading pet care company dedicated to providing high-quality pet services to pet owners. We are passionate about improving the lives of pets and their owners through innovative solutions and exceptional customer services. We have created the IncrediPets app with the utmost thought, love, care, and reliability to serve animals and humans. We are seeking a skilled Fullstack Developer to join our dynamic team at IncrediPets. The ideal candidate should have a solid background in MERN stack development and a passion for creating high-quality, scalable web applications. Key Responsibilities As a Senior MERN Stack Developer , you’ll play a critical role in building scalable, high-performance web applications. Your key responsibilities will include: Architect & Build Lead and actively contribute to the architecture, design, and development of complex, full-stack applications. Code Quality & Review Conduct code reviews to ensure adherence to industry best practices , clean architecture, and maintainable code standards. Full-Stack Development Develop and maintain robust, scalable, and secure web applications using the MERN (MongoDB, Express.js, React.js, Node.js) stack. Cross-Functional Collaboration Collaborate with front-end and back-end teams to define, refine, and implement high-impact product features. API Development Design and implement RESTful APIs to enable seamless communication between the front-end and back-end systems. UI/UX Integration Partner closely with UI/UX designers to create responsive, intuitive, and visually appealing user interfaces. Troubleshooting & Optimization Proactively identify and resolve bugs, performance bottlenecks , and integration issues to ensure a high-performance and reliable application . Who Can Apply? We're looking for a passionate and experienced Senior MERN Stack Developer who is ready to make a real impact. If you thrive in a fast-paced, ownership-driven environment and meet the following criteria, we’d love to hear from you: Educational Qualifications Bachelor’s or Master’s degree in Computer Science , Information Technology, or a related field. Technical Expertise Proven hands-on experience as a Senior MERN Stack Developer . Strong command over the MERN stack : MongoDB , Express.js , React.js , Node.js Proficiency in TypeScript , JavaScript , HTML , CSS , and Tailwind CSS . Familiarity with front-end UI libraries such as Bootstrap and Material-UI . Tools & Technology Experience working with version control systems like Git . Understanding of SQL and NoSQL database design and management. Hands-on knowledge of AWS services including S3 Cloud Storage . Proficiency in Figma (or similar tools) for wireframing, prototyping, and high-fidelity design collaboration. Soft Skills Strong attention to detail, with a creative and problem-solving mindset . Ability to work independently and as part of a collaborative, cross-functional team. Why Join Us? At our organization, we believe in empowering our people to do their best work while growing personally and professionally. Here’s what you can expect: Attractive Compensation: A competitive salary package commensurate with your experience. Dynamic Work Culture : Collaborate with a diverse, passionate, and driven team in an environment that fosters innovation. Ownership & Autonomy : Take end-to-end ownership of the product or domain you're responsible for — your ideas, your execution. Flexible Work Environment : We value outcomes over hours — enjoy the freedom to work your way while delivering results. ESOP Opportunities : Get a chance to build long-term wealth through Employee Stock Ownership Plans (ESOPs) . Interested folks can email us at kapil@incredipets.in and WhatsApp 6397798852 to apply for this exciting opportunity! Join us at IncrediPets and be part of a dynamic team dedicated to making a difference in the lives of pets and their owners! Apply now to embark on an exciting journey with us.

Job Title: Fullstack Developer (2-4 Year Experience) Location: Gurgaon Type: Full-Time About Us: IncrediPets is a leading pet care company dedicated to providing high-quality pet services to pet owners. We are passionate about improving the lives of pets and their owners through innovative solutions and exceptional customer services. We have created the IncrediPets app with the utmost thought, love, care, and reliability to serve animals and humans. We are seeking a skilled Fullstack Developer to join our dynamic team at IncrediPets. The ideal candidate should have a solid background in MERN stack development and a passion for creating high-quality, scalable web applications. Key Responsibilities As a Senior MERN Stack Developer , you’ll play a critical role in building scalable, high-performance web applications. Your key responsibilities will include: Architect & Build Lead and actively contribute to the architecture, design, and development of complex, full-stack applications. Code Quality & Review Conduct code reviews to ensure adherence to industry best practices , clean architecture, and maintainable code standards. Full-Stack Development Develop and maintain robust, scalable, and secure web applications using the MERN (MongoDB, Express.js, React.js, Node.js) stack. Cross-Functional Collaboration Collaborate with front-end and back-end teams to define, refine, and implement high-impact product features. API Development Design and implement RESTful APIs to enable seamless communication between the front-end and back-end systems. UI/UX Integration Partner closely with UI/UX designers to create responsive, intuitive, and visually appealing user interfaces. Troubleshooting & Optimization Proactively identify and resolve bugs, performance bottlenecks , and integration issues to ensure a high-performance and reliable application . Who Can Apply? We're looking for a passionate and experienced Senior MERN Stack Developer who is ready to make a real impact. If you thrive in a fast-paced, ownership-driven environment and meet the following criteria, we’d love to hear from you: Educational Qualifications Bachelor’s or Master’s degree in Computer Science , Information Technology, or a related field. Technical Expertise Proven hands-on experience as a Senior MERN Stack Developer . Strong command over the MERN stack : MongoDB , Express.js , React.js , Node.js Proficiency in TypeScript , JavaScript , HTML , CSS , and Tailwind CSS . Familiarity with front-end UI libraries such as Bootstrap and Material-UI . Tools & Technology Experience working with version control systems like Git . Understanding of SQL and NoSQL database design and management. Hands-on knowledge of AWS services including S3 Cloud Storage . Proficiency in Figma (or similar tools) for wireframing, prototyping, and high-fidelity design collaboration. Soft Skills Strong attention to detail, with a creative and problem-solving mindset . Ability to work independently and as part of a collaborative, cross-functional team. Why Join Us? At our organization, we believe in empowering our people to do their best work while growing personally and professionally. Here’s what you can expect: Attractive Compensation: A competitive salary package commensurate with your experience. Dynamic Work Culture : Collaborate with a diverse, passionate, and driven team in an environment that fosters innovation. Ownership & Autonomy : Take end-to-end ownership of the product or domain you're responsible for — your ideas, your execution. Flexible Work Environment : We value outcomes over hours — enjoy the freedom to work your way while delivering results. ESOP Opportunities : Get a chance to build long-term wealth through Employee Stock Ownership Plans (ESOPs) . Interested folks can email us at kapil@incredipets.in and WhatsApp 6397798852 to apply for this exciting opportunity! Join us at IncrediPets and be part of a dynamic team dedicated to making a difference in the lives of pets and their owners! Apply now to embark on an exciting journey with us.

About Us: Incredipet is a leading pet care company dedicated to providing high-quality pet services to pet owners. We are passionate about improving the lives of pets and their owners through innovative solutions and exceptional customer services. We have created the Incredipt app with the utmost thought, love, care, and reliability to serve animals and humans. Job Summary: We are seeking a motivated and results-driven Telesales Representative to join our dynamic sales team. The successful candidate will be responsible for generating sales and meeting targets through outbound calls to prospective and existing customers. You will play a crucial role in expanding our customer base, promoting our products/services, and providing excellent customer service. Key Responsibilities: · Respond promptly and professionally to customer inquiries via email, chat, phone, or social media. · Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. · Document customer interactions, transactions, feedback, and issues accurately. · Follow up with customers to ensure their concerns are resolved to their satisfaction. · Collaborate with other departments to ensure customer issues are handled effectively. · Maintain deep knowledge of our products/services to offer accurate information and solutions. Key Requirements: o Excellent verbal communication and interpersonal skills with the ability to build rapport quickly. o Ability to work independently, manage time effectively, and handle a high volume of calls. o Ability to handle customer objections and complaints effectively and resolve issues promptly. o Respond promptly and professionally to customer inquiries via email, chat, phone, or social media. o Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. o Follow up with customers to ensure their concerns are resolved to their satisfaction. o Collaborate with other departments to ensure customer issues are handled effectively. o deep knowledge of our products/services to offer accurate information and solutions. Working Conditions: Work Environment: This role is primarily office-based, Hours: Full-time position with standard office hours. Some flexibility may be required to meet sales targets. Interested folks can email us at himanshi@incredipets.in and WhatsApp 8851464570 to apply for this exciting opportunity! Join us at Incredipets and be part of a dynamic team dedicated to making a difference in the lives of pets and their owners! Apply now to embark on an exciting journey with us.

About Us: Incredipet is a leading pet care company dedicated to providing high-quality pet services to pet owners. We are passionate about improving the lives of pets and their owners through innovative solutions and exceptional customer services. We have created the Incredipet app with the utmost thought, love, care, and reliability to serve animals and humans. Job Summary: We are seeking a motivated and results-driven Telesales Representative to join our dynamic sales team. The successful candidate will be responsible for generating sales and meeting targets through outbound calls to prospective and existing customers. You will play a crucial role in expanding our customer base, promoting our products/services, and providing excellent customer service. Key Responsibilities: · Respond promptly and professionally to customer inquiries via email, chat, phone, or social media. · Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. · Document customer interactions, transactions, feedback, and issues accurately. · Follow up with customers to ensure their concerns are resolved to their satisfaction. · Collaborate with other departments to ensure customer issues are handled effectively. · Maintain deep knowledge of our products/services to offer accurate information and solutions. Key Requirements: Communication Skills: Excellent verbal communication and interpersonal skills with the ability to build rapport quickly. Self-Motivated: Ability to work independently, manage time effectively, and handle a high volume of calls. Problem-Solving: Ability to handle customer objections and complaints effectively and resolve issues promptly. Adaptability: Willingness to learn and adapt to new products, services, and sales techniques.

Job Title: Telesales Location: Gurgaon (On-site) Department: Sales Salary : 3lpa to 5lpa About Us: Incredipet is a leading pet care company dedicated to providing high-quality pet services to pet owners. We are passionate about improving the lives of pets and their owners through innovative solutions and exceptional customer services. We have created the Incredipet app with the utmost thought, love, care, and reliability to serve animals and humans. Job Summary: We are seeking a motivated and results-driven Telesales Representative to join our dynamic sales team. The successful candidate will be responsible for generating sales and meeting targets through outbound calls to prospective and existing customers. You will play a crucial role in expanding our customer base, promoting our products/services, and providing excellent customer service. Key Responsibilities: · Respond promptly and professionally to customer inquiries via email, chat, phone, or social media. · Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. · Document customer interactions, transactions, feedback, and issues accurately. · Follow up with customers to ensure their concerns are resolved to their satisfaction. · Collaborate with other departments to ensure customer issues are handled effectively. · Maintain deep knowledge of our products/services to offer accurate information and solutions. Key Requirements: Communication Skills: Excellent verbal communication and interpersonal skills with the ability to build rapport quickly. Self-Motivated: Ability to work independently, manage time effectively, and handle a high volume of calls. Problem-Solving: Ability to handle customer objections and complaints effectively and resolve issues promptly. Adaptability: Willingness to learn and adapt to new products, services, and sales techniques.

Job Title: Customer support Location: Gurgaon (On-site) Department: CRM Salary: 3lpa to 5lpa About Us: Incredipet is a leading pet care company dedicated to providing high-quality pet services to pet owners. We are passionate about improving the lives of pets and their owners through innovative solutions and exceptional customer services. We have created the Incredipt app with the utmost thought, love, care, and reliability to serve animals and humans. Job Summary: We are seeking a motivated and results-driven Telesales Representative to join our dynamic sales team. The successful candidate will be responsible for generating sales and meeting targets through outbound calls to prospective and existing customers. You will play a crucial role in expanding our customer base, promoting our products/services, and providing excellent customer service. Key Responsibilities: · Respond promptly and professionally to customer inquiries via email, chat, phone, or social media. · Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. · Document customer interactions, transactions, feedback, and issues accurately. · Follow up with customers to ensure their concerns are resolved to their satisfaction. · Collaborate with other departments to ensure customer issues are handled effectively. · Maintain deep knowledge of our products/services to offer accurate information and solutions. Key Requirements: o Excellent verbal communication and interpersonal skills with the ability to build rapport quickly. o Ability to work independently, manage time effectively, and handle a high volume of calls. o Ability to handle customer objections and complaints effectively and resolve issues promptly. o Respond promptly and professionally to customer inquiries via email, chat, phone, or social media. o Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. o Follow up with customers to ensure their concerns are resolved to their satisfaction. o Collaborate with other departments to ensure customer issues are handled effectively. o deep knowledge of our products/services to offer accurate information and solutions. Working Conditions: Work Environment: This role is primarily office-based, Hours: Full-time position with standard office hours. Some flexibility may be required to meet sales targets. Interested folks can email us at abhilash @incredipets.in and WhatsApp 8851464570 to apply for this exciting opportunity! Join us at Incredipets and be part of a dynamic team dedicated to making a difference in the lives of pets and their owners! Apply now to embark on an exciting journey with us.

Job Title: Telesales Location: Gurgaon (On-site) Department: Sales Salary : 3lpa to 5lpa About Us: Incredipet is a leading pet care company dedicated to providing high-quality pet services to pet owners. We are passionate about improving the lives of pets and their owners through innovative solutions and exceptional customer services. We have created the Incredipet app with the utmost thought, love, care, and reliability to serve animals and humans. Job Summary: We are seeking a motivated and results-driven Telesales Representative to join our dynamic sales team. The successful candidate will be responsible for generating sales and meeting targets through outbound calls to prospective and existing customers. You will play a crucial role in expanding our customer base, promoting our products/services, and providing excellent customer service. Key Responsibilities: · Respond promptly and professionally to customer inquiries via email, chat, phone, or social media. · Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. · Document customer interactions, transactions, feedback, and issues accurately. · Follow up with customers to ensure their concerns are resolved to their satisfaction. · Collaborate with other departments to ensure customer issues are handled effectively. · Maintain deep knowledge of our products/services to offer accurate information and solutions. Key Requirements: Communication Skills: Excellent verbal communication and interpersonal skills with the ability to build rapport quickly. Self-Motivated: Ability to work independently, manage time effectively, and handle a high volume of calls. Problem-Solving: Ability to handle customer objections and complaints effectively and resolve issues promptly. Adaptability: Willingness to learn and adapt to new products, services, and sales techniques Interested folks can email us at abhilash@ incredipets.in and WhatsApp 8851464570 to apply for this exciting opportunity! Join us at Incredipets and be part of a dynamic team dedicated to making a difference in the lives of pets and their owners! Apply now to embark on an exciting journey with us.

Job Title: Customer support Location: Gurgaon (On-site) Department: CRM Salary: 2.5lpa to 3lpa About Us: Incredipet is a leading pet care company dedicated to providing high-quality pet services to pet owners. We are passionate about improving the lives of pets and their owners through innovative solutions and exceptional customer services. We have created the Incredipt app with the utmost thought, love, care, and reliability to serve animals and humans. Job Summary: We are seeking a motivated and results-driven Telesales Representative to join our dynamic sales team. The successful candidate will be responsible for generating sales and meeting targets through outbound calls to prospective and existing customers. You will play a crucial role in expanding our customer base, promoting our products/services, and providing excellent customer service. Key Responsibilities: · Respond promptly and professionally to customer inquiries via email, chat, phone, or social media. · Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. · Document customer interactions, transactions, feedback, and issues accurately. · Follow up with customers to ensure their concerns are resolved to their satisfaction. · Collaborate with other departments to ensure customer issues are handled effectively. · Maintain deep knowledge of our products/services to offer accurate information and solutions. Key Requirements: o Excellent verbal communication and interpersonal skills with the ability to build rapport quickly. o Ability to work independently, manage time effectively, and handle a high volume of calls. o Ability to handle customer objections and complaints effectively and resolve issues promptly. o Respond promptly and professionally to customer inquiries via email, chat, phone, or social media. o Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. o Follow up with customers to ensure their concerns are resolved to their satisfaction. o Collaborate with other departments to ensure customer issues are handled effectively. o deep knowledge of our products/services to offer accurate information and solutions. Working Conditions: Work Environment: This role is primarily office-based, Hours: Full-time position with standard office hours. Some flexibility may be required to meet sales targets. Interested folks can email us at abhilash @incredipets.in and WhatsApp 8851464570 to apply for this exciting opportunity! Join us at Incredipets and be part of a dynamic team dedicated to making a difference in the lives of pets and their owners! Apply now to embark on an exciting journey with us.

Position: HR Recruiter Experience: 0-2 Years Location: Gurgaon (On-site) Employment Type: Full-Time Salary : 22k to 28k About Us: Incredipets is a leading pet care company dedicated to providing high-quality pet services to pet owners. We are passionate about improving the lives of pets and their owners through innovative solutions and exceptional customer services. We have created the Incredipets app with the utmost thought, love, care, and reliability to serve animals and humans. Key Responsibilities 1. Talent Acquisition: Manage the end-to-end recruitment process, including sourcing, screening, shortlisting, and interviewing candidates. Utilize job boards, social media platforms, and other innovative sourcing methods to attract top talent. Conduct pre-screening interviews to assess candidates' suitability for roles. 2. Coordination: Schedule and coordinate interviews between candidates and hiring managers. Ensure timely communication and updates with candidates throughout the hiring process. 3. Job Descriptions and Postings: Create, update, and post job descriptions on various job portals and social media. Maintain an updated database of open positions and candidate profiles. 4. Compliance and Documentation: Collect and verify candidate documents, including KYC, and ensure compliance with company policies. Maintain accurate records of recruitment activities and candidate data. 5. Onboarding Support: Assist with the onboarding process of new hires, ensuring a smooth transition into the organization. 6. Performance Metrics: Meet and exceed recruitment targets, such as time-to-hire and offer acceptance rates. Provide regular reports on recruitment metrics and suggest improvements to processes Key Skills and Qualifications Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. Experience: 1-2 years of experience in recruitment or talent acquisition. Skills: Strong interpersonal and communication skills. Ability to multitask and handle a high-volume workload. Interested folks can email us at Abhilash @incredipets.in and WhatsApp 8851464570 to apply for this exciting opportunity

Job Title: Customer support Location: Gurgaon (On-site) Department: CRM Salary: 3lpa to 5lpa About Us: Incredipet is a leading pet care company dedicated to providing high-quality pet services to pet owners. We are passionate about improving the lives of pets and their owners through innovative solutions and exceptional customer services. We have created the Incredipt app with the utmost thought, love, care, and reliability to serve animals and humans. Job Summary: We are seeking a motivated and results-driven Telesales Representative to join our dynamic sales team. The successful candidate will be responsible for generating sales and meeting targets through outbound calls to prospective and existing customers. You will play a crucial role in expanding our customer base, promoting our products/services, and providing excellent customer service. Key Responsibilities: · Respond promptly and professionally to customer inquiries via email, chat, phone, or social media. · Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. · Document customer interactions, transactions, feedback, and issues accurately. · Follow up with customers to ensure their concerns are resolved to their satisfaction. · Collaborate with other departments to ensure customer issues are handled effectively. · Maintain deep knowledge of our products/services to offer accurate information and solutions. Key Requirements: o Excellent verbal communication and interpersonal skills with the ability to build rapport quickly. o Ability to work independently, manage time effectively, and handle a high volume of calls. o Ability to handle customer objections and complaints effectively and resolve issues promptly. o Respond promptly and professionally to customer inquiries via email, chat, phone, or social media. o Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. o Follow up with customers to ensure their concerns are resolved to their satisfaction. o Collaborate with other departments to ensure customer issues are handled effectively. o deep knowledge of our products/services to offer accurate information and solutions. Working Conditions: Work Environment: This role is primarily office-based, Hours: Full-time position with standard office hours. Some flexibility may be required to meet sales targets. Interested folks can email us at abhilash @incredipets.in and WhatsApp 8851464570 to apply for this exciting opportunity! Join us at Incredipets and be part of a dynamic team dedicated to making a difference in the lives of pets and their owners! Apply now to embark on an exciting journey with us.

Job Description – Operations Manager Location: Gurgaon Department: Operations Experience Required: 3–6 years in Operations, preferably in field-based or service industries About Us: IncrediPets is a leading pet care company dedicated to providing high-quality pet services to pet owners. We are passionate about improving the lives of pets and their owners through innovative solutions and exceptional customer services. We have created the IncrediPets app with the utmost thought, love, care, and reliability to serve animals and humans. Role Summary: We are seeking a proactive, confident, and execution-focused Operations Manager to lead and streamline daily coordination between on-ground teams and the CRM department. This role will act as the primary bridge between field operations (Trainers, Team Leaders, Auditors) and the CRM (Customer Relationship Management) team. The ideal candidate will be responsible for monitoring field activities, especially auditors’ tasks, resolving real-time operational challenges, and ensuring seamless alignment between service execution and customer expectations. Key Responsibilities:Ground Team Coordination: - Manage day-to-day coordination with Trainer Team Leaders, Zonal Heads, and Service Quality Manager/Heads - Track and ensure timely execution of tasks assigned to ground staff - Monitor attendance, punctuality, performance, and discipline of trainers and Service Quality Manager/Heads - Handle field escalations and troubleshoot operational delays in real time CRM Alignment: - Work closely with the CRM team to understand client feedback, complaints, and requirements - Act as the bridge between the CRM team and ground operations to ensure smooth handoffs and closures - Ensure timely allocation and feedback loops for client-facing services Audit Oversight: - Maintain a structured tracking system for Service Quality Manager/Heads’ daily work, coverage, reporting, and quality - Review audit reports, identify gaps, and ensure corrective action is taken - Maintain accountability logs and documentation of auditor visits and outcomes Decision Making & Leadership: - Take independent operational decisions on field assignments, replacements, or escalations - Lead daily or weekly review calls with field teams - Share insights and updates with senior leadership, flagging risks and opportunities proactively Process Improvement: - Identify on-ground process inefficiencies and propose improvements - Help standardize workflows across different teams (trainers, CRM, Service Quality Manager/Heads) Qualifications & Skills: - Bachelor’s degree in Business, Operations, or related field - 3–6 years of experience in managing field or service operations - Excellent communication and interpersonal skills - Strong organizational and analytical skills - Hands-on knowledge of CRM tools, trackers, or reporting systems - Confident decision-maker with leadership presence - Ability to manage multiple priorities under pressure You Should Apply If You Are: - Someone who thrives in a fast-paced environment and enjoys daily ground engagement - A confident leader who can take ownership and drive accountability - Detail-oriented, data-driven, and solution-focused - Comfortable with field visits, remote team management, and operational problem-solving

Position: Talent Acquisition Specislist Experience: 2+ Years Location: Gurgaon (On-site) Employment Type: Full-Time Salary : 3 lpa - 6 lpa About Us: Incredipets is a leading pet care company dedicated to providing high-quality pet services to pet owners. We are passionate about improving the lives of pets and their owners through innovative solutions and exceptional customer services. We have created the Incredipets app with the utmost thought, love, care, and reliability to serve animals and humans. Key Responsibilities 1. Talent Acquisition: Manage the end-to-end recruitment process, including sourcing, screening, shortlisting, and interviewing candidates. Utilize job boards, social media platforms, and other innovative sourcing methods to attract top talent. Conduct pre-screening interviews to assess candidates' suitability for roles. 2. Coordination: Schedule and coordinate interviews between candidates and hiring managers. Ensure timely communication and updates with candidates throughout the hiring process. 3. Job Descriptions and Postings: Create, update, and post job descriptions on various job portals and social media. Maintain an updated database of open positions and candidate profiles. 4. Compliance and Documentation: Collect and verify candidate documents, including KYC, and ensure compliance with company policies. Maintain accurate records of recruitment activities and candidate data. 5. Onboarding Support: Assist with the onboarding process of new hires, ensuring a smooth transition into the organization. 6. Performance Metrics: Meet and exceed recruitment targets, such as time-to-hire and offer acceptance rates. Provide regular reports on recruitment metrics and suggest improvements to processes Key Skills and Qualifications Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. Experience: 2+ years of experience in recruitment or talent acquisition. Skills: Strong interpersonal and communication skills. Ability to multitask and handle a high-volume workload. Interested folks could WhatsApp 7453036601 to apply for this exciting opportunity