Job Description

Role: Customer Support (Inbound Voice Process) !!Freshers with Hindi Proficiency are most WELCOME!! Qualification: Intermediate & Above Languages: English & Hindi 6 Days Working 1 rotational week off 2-way cab transportation up to 35 KM radius Nodal point pic & drop Duties and Responsibilities Answers inquiries by clarifying desired information; researching, locating, and providing information Determines requirements by working with customers Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests. Cross sell Education Requirements Under Graduates/Graduates Skills and Abilities Basic Telephone Etiquettes and basic computer skills Ability to write, read and speak English to suit business need Agent should be able to communicate in English, Hindi Regional language proficiency as required Decision Making, numerical ability & logical reasoning Customer Focus and Being Attentive For More Details Contact: +91 733-085-1075 Email: amulya.hr@ravinsol.com