Inbound Customer Service Advisor

Job Description

We're Hiring! – Inbound Customer Service Advisor (International Blended Process) As a Customer Service Advisor, you’ll play a vital role in ensuring a positive experience for our global customers. You'll handle inbound queries inbound calls, emails and chats providing accurate and timely solutions in a professional manner. Key Responsibilities Respond to inbound customer inquiries via calls, email and chat. Resolve customer issues effectively while ensuring a high level of satisfaction. Log all customer interactions and feedback accurately in internal systems. Maintain records of issues and resolutions for quality tracking and improvement. Skills & Qualifications Education: HSC or Bachelor’s Degree (Any Stream) Freshers are welcome! Candidates with 1+ year of experience in customer service/BPO preferred. Experience in international voice or blended process is a strong advantage. Excellent verbal and written communication in English is a must. Strong problem-solving skills with a customer-first mindset. Job Details Shift: Day Shift (Rotational) Work Week: 5 Days Working (2 Weekly Offs) Contact Us Interested candidates can apply now or reach out directly for more details: Call / WhatsApp: 9594987880 Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Day shift Rotational shift UK shift Experience: BPO: 1 year (Required) Inbound Voice Process: 1 year (Required) Calling: 1 year (Required) Customer Service Advisor: 1 year (Required) Email Chat Support: 1 year (Required) International voice process: 1 year (Required) Language: Excellent English (Required) English (Required) Location: Wagle Estate, Thane, Maharashtra (Preferred) Work Location: In person Speak with the employer +91 9594987880