Job Description

About Us: Founded with the vision of becoming the largest e-commerce aggregator in India, over the years, eTrade has successfully established itself as a market leader in the industry and has carved a niche for itself in the e-commerce space. eTrade is the leader in six categories on Amazon.in ecosystem including some key categories like Home, Auto, LG, Pets, Amazon Devices and Private Labels (Solimo Basics). We have over 500 partners including large conglomerates like Bosch, Stanley Black Decker, Philips, PG, Godrej, Mars, Drools, Reckitt Benckiser, Wipro, Eicher many more. The companys core business revolves around technology, logistics, inventory management, and brand nurturing thereby elevating consumer-leading brands to their full potential. We have been recognized among Top 30 for FUTURE READY workplaces by Fortune India in 2024. We aim to be the preferred partner for an Indian customer looking for the highest quality products and be available at every consumer touch-point making us their most recognized trusted e-commerce aggregator partner in India with ambitious plans to enter international markets. In 2024, we launched our own brand of Lifestyle consumer products - Dylect ( https://www.dylect.in/ ). Currently, Dylect has an extensive range of products in the Auto and Solar categories with Kitchen Appliances category being the next big launch. Within a short span, Dylect has been able to capture significant market share due to our strong product, brand and operations ecosystems. What does an In-stock manager do The Instock Manager will be responsible for all aspects of the Instock role, including driving improved in-stock, inventory planning and forecasting. Additionally, the ISM will drive initiatives to improve customer experience by working collaboratively across Retail, supply chain and operations. The ideal candidate will excel in scalable process improvement, analytics, written/verbal communication and be customer obsessed. The candidate will have proven experience delivering results by partnering with others and be comfortable leading and contributing across a range of topic outside of the core ISM responsibilities. The ISM will also partner with internal retail stakeholders as well as vendors, marketplace partners and to drive long-term improvements to improve internal and external processes, cost of running business, working capital improvements as well as other supply-chain goals. Key responsibilities include: (i) Driving service-levels for products on marketplaces by ensuring maximum product availability and coverage through accurate forecasting / demand planning and overseeing automated ordering replenishments, capacity management through effective audits (ii) Work with cross-functional stakeholders on planning for selection expansion, deals in-stock management, event-readiness, supply-alignment for efficient inventory placement in alignment with business strategy. (iii) Manage working capital through rigor on reduction of unhealthy and unsellable inventory (iv) Work hand-in-glove with Vendor Managers to develop and execute daily, weekly monthly action plans that increase inventory quality, forecast accuracy and service-levels (v) Track key customer experience metrics and drive improvements across them by building actionable plans. (vi) Drive daily execution with Vendor managers, vendor logistics teams, Fulfilment Center (FC) and brands to ensure timely inbounds to enhance vendor experience (vii) Co-ordinate with key stakeholders (internal external) to ensure category health. (viii) Manage large scale data to drive decision making (ix) Contribute to the collective knowledge base of the in-stock functions through thought-leadership and knowledge sharing Desired Qualification: MBA (Tier 1 Institute) - Supply Chain/Finance 2-10 years of relevant experience in Retail, FMCG, E-commerce; have an analytical bent and a structured, analytical mind-set to solve business challenges Someone who loves to dive-deep and look at big-picture at the same time Comfortable in execution as well as handling large data-sets and relies on data-backed conversations / decisions