Internal Firm Services
Industry/Sector
& Summary
At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance.
As a corporate and business strategy consultant at PwC, you will analyse client needs, provide consulting services across different strategic areas, and offer guidance and support to help clients develop and implement effective strategies that align with their business objectives and drive growth.
& Summary
We are seeking a strategic and resultsdriven Transformation Senior Manager/Director to drive process changes and continuous improvement initiatives for all the internal processes of the firm. This change will be applicable from both technology and process perspective. This role will be responsible for designing, implementing, and managing transformation programs.
Responsibilities
- Leading/Driving key projects for the COO Office
- Defining, planning, tracking, and managing the endtoend projects in the team.
- Managing Cross function/crossSBU discussions and ensuring that all team members/stakeholders understand their roles and actively participate in all project meetings and related activities.
- Preparing for steering committee meetings, identification of key insights, challenges, risks, and potential mitigants.
- Keeping stakeholders updated on the progress and challenges and driving decisions to move forward.
- Define and track key performance indicators (KPIs) to measure project and operational success.
- Support ficial planning and budgeting for transformation initiatives.
- Stakeholder Management Manage multiple stakeholders including functional leaders, business leaders, and various core teams of projects.
- Escalation & Risk Mitigation Should be able to manage arbitration and resolution of conflicts within the project and ensure relevant action. Should have the ability to analyze risk and instigate avoidance activities. Should establish contingency plans and identify trigger events and be accountable for initiating corrective action.
- Data analysis and MIS Impactful analysis of ficials, business models, and strategic frameworks. This would also include the preparation of dashboards for reporting purposes. Also work on communications in the form of emails, presentations, reports, etc. which would be sent from the COO s desk to various stakeholders.
- Strategic Support Providing strategic support to COO on managing an endtoend driving of certain shortterm initiatives such as policy changes, the introduction of new policies, etc
- GenAI tools & Digital Enablement
- Identify opportunities to automate routine tasks, generate insights, and accelerate decisionmaking using GenAI capabilities.
- Guide teams in adopting GenAI tools responsibly and effectively, ensuring alignment with organizational goals and data goverce policies.
- Stay updated on emerging GenAI trends and evaluate their applicability to transformation initiatives.
Mandatory skill sets
Possess a firmwide understanding of processes, people, and systems. Experience to work both independently and promote teamwork and collaboration. Analytical skills Strong problemsolving & analytical skills. Project Management Strong project management & execution skills. Ability to multitask and lead various process streams on different projects parallelly. Organized, efficient & proactive with the ability to deliver in a timely mannermunication skills Excellent influencing & communication skills (both verbal & written) Ability to manage and drive change.
Preferred skill sets
Relationship Management Strong people management skills & excellent interpersonal skills to deal with various internal & external stakeholders.
Years of experience required
10 years
Education qualification
MBA preferred
Education
Degrees/Field of Study required Master of Business Administration
Degrees/Field of Study preferred
Required Skills
Project Management
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Business Opportunities, Business Process Consulting, Business Process Improvement, Business Strategy, Business Transformation, Coaching and Feedback, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Consumer Behavior, Creativity, Customer Experience (CX) Strategy, Customer Insight, Customer Strategy, Data Analytics, Embracing Change, Emotional Regulation, Empathy, GotoMarket Strategies {+ 19 more}
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Job Posting End
