Import And Export Executive

Job Description

Role & Responsibilities: Responsible for overseeing Import/Export Operations with the ability to establish routines from scratch and drive process excellence Lead the transition of processes , understand end-to-end operations, and guide teams in setting up floor operations; act as a change management agent Drive and manage service reviews of KPIs and governance meetings , ensuring continuous improvement initiatives are implemented Identify cost improvement opportunities and drive process standardization across the end-to-end supply chain Manage the daily sailing schedule , customer pickup planning, and proactively pull forward orders to meet payload targets Float orders based on available capacity; revisit shipments to optimize volume Lead discussions to address expedited delivery , shortened lead times , and MOQ-related challenges , providing customer-centric and cost-efficient solutions Facilitate customs clearance documentation and manage prioritization; ensure all document control measures are adhered to across relevant systems and trackers Conduct root cause analysis (RCA) for operational issues and implement effective solutions Key Interfaces: Internal Stakeholders: Supply Chain, GBS, Global Logistics, Supply Planning, IT External Interfaces: Transporters, Shippers, Direct Order Customers Business Processes: Logistics, Invoicing, Warehouse Management, Control Tower Operations, Carrier/Shipper Management, Documentation & Compliance