Role & responsibilities To carry out effective sales coordination between Sales Team, Accounts team and Fragrance Development team as per the requirement.To manager Customer Service for Domestic as well as Export business.To follow up weekly basis with key customers of Fine Fragrance/ Cosmetics/ Detergents.To support conversion of lead to customer of Fine Fragrance/ Detergent and Cosmetics.To create RFD on the basis of briefs received from customer based on detailed knowledge and understanding of such projects.To follow up on sample feedback on a timely basis.To generate new business by way of regular follow up for new orders with the customers allotted. To carry out UT updationTo carry out open RFD status follow up and update it on a regular basis.To maintain tracking sheet of sample sent to customers with courier detailsTo share sales circular to customers and execute the sameTo arrange pick up of samples from customer's endTo manage appointments with customers for meeting with Director -Sales during tour.To follow up with customers for collection of payments as per the credit norms / payment policy.To sending requisition for buying any perfume for Fragrance Development purposesTo share transport details of material with customerTo book complaint for any material issue received from customer and its follow up with concerned departmentTo support in giving pricing update to customerTo provide weekly / monthly MIS, Dashboards and reports to Management as per their requirement.Any other responsibility as assigned by Management from time to time.Preferred candidate profile Experience in sales coordination activities preferably in flavors & fragrances industry Perks and benefits All Compliances