Immigration Advisor

Job Description

Immigration Advisor Responsible for providing expert advice and assistance to clients and their enquiries selling Immigration products & services. This role involves staying abreast on immigration rues and regulations various countries, guiding clients through immigration process, and ensuring compliance with relevant regulations. Specific responsibilities: • Responsible for counselling the clients, and their enquiries selling Immigration products & services, over the phone, through email & in person. • Provide expert advice on available visa options, eligibility criteria, and potential challenges. • Responsible for achieving individual/team revenue targets. • Collect basic documents from clients and ensure accuracy and completeness of the same. • Follow up on clients on payments. • Stay informed about changes in immigration laws, policies, and procedures. • Address client inquiries, and concerns, and provide updates throughout the immigration process. • Identify and address challenges or issues that may arise during the immigration process. Work with clients to develop solutions and mitigate potential obstacles. • Maintain accurate and up-to-date records/trackers of client interactions, immigration process, and outcomes. • Generate reports on the status of immigration cases and compliance metrics. • Educate clients on immigration policies, procedures, and potential changes affecting their applications. • Any other additional responsibilities as and when required.