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Spes Manning Solutions LLP
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Immediate Openings: International Collection Process (Chat)

Immediate Openings: International Collection Process (Chat)

Spes Manning Solutions LLP

0 - 5 years

|

3 - 5 Lacs

Posted:3 days ago| Platform:

Apply

Skills Required

fluent english communication skills bpo voice international chat process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Responsibilities:

Engage with customers via chat to manage and resolve collection-related queries.
Provide clear and accurate information regarding payment options, outstanding dues, and payment schedules.
Work closely with internal teams to address and resolve complex collection issues.
Ensure customer satisfaction by offering prompt solutions and maintaining a professional tone throughout interactions.

Requirements:

Open to both graduates and undergraduates with relevant experience; freshers are welcome to apply.
Excellent communication skills in English, both verbal and written.
Customer-oriented with strong problem-solving skills.
Ability to handle sensitive situations with tact and professionalism.

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Spes Manning Solutions LLP

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