Immediate hiring For Business Process Manager @ CO - Hyderabad

Job Description

Post: Business Process Manager Position Sr. Manager Qualification Engineering / MBA with experience in SOP Developments / ISO certifications etc Experience 8-13 years of experience in process documentation, SOP development, or related roles. Other Skills Strong understanding of lead management and order processing principles. Exceptional writing and communication skills, with a keen eye for detail and clarity. Proficiency in document management systems and Microsoft Office Suite. Analytical mindset with the ability to identify process improvement opportunities. Key Responsibilities: SOP Development: Responsible for the development, documentation, and maintenance of detailed SOPs for the Lead to Order process, ensuring clarity, completeness, and adherence to best practices. End-to-End Process Management: Take ownership of the entire Lead To Order process lifecycle, from initial assessment to continuous improvement efforts. Process Analysis: Collaborate with stakeholders to analyze current lead management and order processing workflows, identify pain points, bottlenecks, and inefficiencies, and propose solutions for improvement. Quality Assurance: Implement measures to monitor process compliance, track performance metrics, and conduct regular audits to ensure SOPs are followed and desired outcomes are achieved. Compliance: Ensure SOPs are aligned with relevant regulatory requirements, industry standards, and internal policies, and initiate updates or revisions as necessary to maintain compliance. Work Independently with General Supervision: Demonstrate autonomy and initiative in executing responsibilities while utilizing comprehensive knowledge in the professional discipline to address challenges and enhance operational outcomes. Lead Activities and Initiatives: Spearhead projects and initiatives focused on process optimization and overcoming operational challenges to meet departmental goals.