Position: Academic Manager Location: New Delhi Job Summary: The Academic Manager (AM) supports the Dean and faculty by overseeing academic delivery and operations. Key responsibilities include coordinating with students and faculty, managing assessments, supporting curriculum implementation, and upholding academic standards. The role requires strong academic, administrative, and student engagement skills to maintain a student-centred learning environment. Roles and Responsibilities: Efficiently manage day-to-day academic operations including class scheduling, academic calendar execution, and exam coordination. Ensure timely evaluations, grade submissions, and academic audits. Support regulatory compliance and accreditation processes (NAAC, NIRF, AICTE, NBA). Maintain academic documentation and quality assurance standards. Act as the primary academic liaison for students, resolving concerns and enhancing engagement and performance. Collaborate with cross-functional teams (Admissions, Career Services, Alumni, IT, LMS) for seamless academic integration. Track student attendance, progress, and retention, and deliver comprehensive academic reports to stakeholders. Skills: A results-driven academic professional with a strong grasp of higher education systems, policies, and regulatory frameworks (AICTE, UGC). Demonstrates excellent planning, organizational, and time management skills, complemented by strong communication and interpersonal abilities. Proficient in Microsoft Office, LMS, and academic ERPs, with a data-driven, analytical approach to decision-making. Behaviours: Student-focused and committed to academic quality and excellence. Collaborative team player with strong leadership potential. High levels of integrity, responsibility, and confidentiality. Attention to detail and adherence to academic standards. Proactive, solution-oriented, and adaptable in a dynamic work environment. Resilient and flexible in managing academic demands and stakeholder expectations. Qualifications: Master’s degree in education, Business Administration, or a related field (preferred) or a bachelor’s degree from an accredited institution may be considered with relevant experience. 3–5 years of experience in academic administration, preferably in a business school or higher education institution. Show more Show less

Position: Head – Information Technology (IT) Location : IILM, Lodhi Road Job Purpose: To lead the IT function of the B-School by planning, implementing, and managing technology systems and services that support academic delivery, administration, and campus operations. The IT Head will oversee the Campus ERP, Learning Management System (LMS), website, classroom technologies, and digital infrastructure to ensure high availability, security, and user satisfaction. Key Responsibilities:- ERP (Enterprise Resource Planning) Management Oversee implementation, customization, and maintenance of the Campus ERP (student lifecycle, finance, HR, admissions, exam, etc.). Ensure data integrity, user access controls, regular backups, and seamless integration with other systems. Coordinate with ERP vendors and users for training, upgrades, and issue resolution. LMS (Learning Management System) Oversight Manage the configuration, support, and usage of the LMS platform (e.g., Moodle, Canvas, Blackboard, Google Classroom). Collaborate with faculty to facilitate content uploads, course structures, and digital pedagogy. Ensure uptime, student engagement analytics, and integration with ERP and assessment tools. Website and Digital Presence Manage the school’s official website: updates, design improvements, user experience, security, and SEO. Coordinate with marketing and admissions for timely content publishing and analytics tracking. Ensure hosting, domain, and SSL renewals are proactively managed. Classroom and Campus IT Infrastructure Oversee AV systems, projectors, smart boards, and lecture capture systems in classrooms. Maintain campus Wi-Fi, networking equipment, servers, and cybersecurity measures. Support hybrid and online learning delivery setups (Zoom, MS Teams, Google Meet, etc.). Ensure smooth functioning of computer labs and faculty/staff IT assets. Strategic Planning & Policy Develop IT strategy aligned with academic and administrative goals. Define IT policies, data security protocols, software licensing compliance, and disaster recovery plans. Plan and manage IT budgets, procurement, and vendor contracts. User Support and Training Lead the IT helpdesk for timely resolution of user issues (faculty, students, staff). Organize regular training sessions for users on digital tools and best practices. Foster a culture of digital adoption across the institution. Qualifications & Experience: Bachelor’s/Master’s degree in Computer Science, IT, or related field. 7–10 years of experience in managing IT in an academic institution, preferably a B-School or university. Hands-on experience with ERP and LMS platforms. Strong understanding of campus network architecture and ed-tech solutions. Team leadership, vendor management, and project management experience. Key Skills: Technical expertise in ERP, LMS, CMS, cloud services, and cybersecurity. Strategic thinking and process orientation. Strong communication and interpersonal skills. Ability to manage teams and vendors. Problem-solving mindset and attention to detail. Desirable Certifications: PMP / ITIL / Microsoft Certified: Azure Administrator / Google Certified Educator Knowledge of NAAC/NBA digital data requirements is a plus.