Job Description

Role IBM Integration Middleware Platform Support Lead | Integration Technology Expert A seasoned middleware support lead with 12+ years of experience specializing in IBM App Connect Enterprise (ACE) V11/V12 and IBM MQ , providing expertise in integration technologies and enterprise middleware solutions . Core Expertise & Responsibilities: Middleware Platform Support & Administration: Extensive experience in supporting, administering, and fine-tuning ACE and MQ platforms across production and non-production environments , ensuring seamless business-as-usual (BAU) operations. Monitoring & Performance Management: Skilled in monitoring, analyzing, and optimizing middleware health across prod & non-prod environments , implementing best practices, SOPs, and proactive support measures to maintain platform integrity. Process & Support Model Optimization: Adept at assessing existing middleware landscapes and defining modernized, managed support models for enhanced operational efficiency and service excellence . Strategic Roadmap & Documentation: Experienced in defining long-term operational roadmaps , streamlining support processes and documenting existing models to drive continuous improvement . Middleware Architecture & Solutioning: Strong knowledge of middleware platform architecture , contributing to scalable, resilient, and high-performance integration solutions . Stakeholder & Team Management: Effective in engaging and managing stakeholders , ensuring cross-functional alignment , and leading support teams with motivation and a collaborative approach. A strong communicator and leader , dedicated to ensuring the stability, performance, and modernization of enterprise integration platforms through innovative solutions and best-in-class support methodologies . & responsibilities Kindly share resumes on bina.srivastava@santekk.com