Job Description

Role Overview: As an HR Business Partner (HRBP) at Rapido, you will work closely with business leaders and employees to support and drive key people processes and initiatives. You will act as a strategic partner, advisor, and implementer for all HR activities—from performance management to engagement, retention, and employee lifecycle processes. Key Responsibilities: Performance Management: Drive the Performance Management System (PMS) process, including goal setting, regular check-ins, and rating calibrations. Partner with leaders to ensure timely and effective performance reviews and feedback mechanisms. Employee Experience & Engagement: Organize and execute employee engagement initiatives at the department level. Plan and run Zonal Meetups across departments to foster cross-functional collaboration and employee morale. Address and resolve employee grievances in a timely and professional manner. Conduct strategic one-on-one discussions with employees to understand needs, improve morale, and provide support. People Analytics: Analyze and interpret MNPS (Manager Net Promoter Score) and ENPS (Employee Net Promoter Score) data. Leverage insights to recommend and implement strategic HR initiatives for continuous improvement. Retention & Culture Building: Design and implement retention strategies based on feedback and exit trends. Work closely with leadership to enhance employee satisfaction and reduce attrition. Employee Lifecycle Management: Ensure smooth onboarding experiences for new joiners and effective integration into teams. Manage all touchpoints of the employee lifecycle, including engagement, development, and exit processes. Rewards & Recognition: Design and drive R&R programs across departments to promote a culture of appreciation and motivation. Talent Management Work with department leaders to define skill matrices and drive periodic skill assessments to support talent development. Work along with the Talent management team to drive various Talent management initiatives Qualifications & Requirements: MBA in Human Resources or related discipline. 4–6 years of relevant HR experience, preferably in a fast-paced or startup environment. Strong understanding of PMS, employee engagement, grievance handling, and HR analytics. Excellent interpersonal, communication, and stakeholder management skills. Analytical mindset with experience using data to drive decisions. Ability to manage multiple priorities with a problem-solving attitude. Comfortable with frequent travel and working closely with cross-functional teams. Show more Show less