Huge Openings at Tech Mahindra - Voice Process (WFO)

Tech Mahindra

0 - 5 years

2 Lacs

kolkata

Posted:2 weeks ago| Platform:

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Skills Required

customer support customer support operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation-
Customer Support Associate (L2).
Job Profile-
Have to resolute customers query Voice Call
Mandatory Criteria-
Min HS Passed.
Fresher & experienced both can apply
Excellent verbal communication skill in English & Hindi without major MTI for Voice process
Customer orientation.
Between 09:00am to 09:00pm any 10 hours.
No planned leave for upcoming 3 months after joining
5 Days working 2 days rotational week off
Should have a typing speed of 30WPM with 90% accuracy
Interview Structure-
HR round - General check. –
Typing Test
OPS round – General Check
Voice Versant (V4 and above)
PMAP
Client Round – Video Call
Payouts –
Fresher-
15.8k in hand
Mini 6 months exp
- 16.4k in hand
Training Can be at night.
Documents Required –
Education Mark sheets
Aadhar Card
Pan Card
Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)
Location details for Walkin interview:

Tech Mahindra, DLF2, 3rd Floor, Block B, Rajarhat, Kolkata-700156(Opposite of Geetanjali)

Candidates need to carry CV & Aadhar card(Government id card)

Contact Person: Ankita 8388806864

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