HR Operations Manager (F&B Industry) - Nanakramguda (Hyderabad)

Job Description

Organization: The Organisation Harley’s Fine Baking ( https://www.harleys.com/ ) , is a European style patisserie (premium cake selling company) created by an IIM professor to disrupt the cake and coffee market, established to spread bonafide taste of the streets of Manhattan across the world. Brought into the world from a love for baking, the desire to create a meeting place that serves delicious food with a warm rustic environment. The Organization offers a full scope of Breads, morning merchandise, cakes, baked and savoury goods. Currently the team size is of about 200 people with more than 15 outlets across Hyderabad, along with a plan of opening 100 new outlets across Mumbai, Goa, Vijayawada, Bangalore, Chennai scaling up to 1000 people over the next year. Designation: HR Operations Manager Experience: Minimum 5+ years in HR Operations within the F&B, hospitality, or retail industry (preferably with experience in premium/luxury brands or outlets). Work Location: Nanakramguda (Hyderabad, Telangana) - Occasional travel to store locations (within the city and other major outlets in different cities) Work Timings: General Day Shift (9:30 AM to 6:30 PM) - May require flexibility during store openings, audits, or seasonal staffing drives Qualification: Bachelor’s degree in human resources, Business Administration, or a related field (MBA/PGDM preferred). Job Brief: As the HR Operations Manager , you will be responsible for overseeing and streamlining HR processes, ensuring compliance, and supporting the end-to-end employee lifecycle. You will be a key partner in maintaining a positive work environment and driving operational excellence across all HR touchpoints in a premium F&B retail setup. Key Responsibilities: 1. Employee Lifecycle Management - Onboarding, confirmations, transfers, exits, and full & final settlements 2. HRIS & Payroll Management - Maintain accurate HR data, coordinate with finance for payroll, manage leave & attendance systems 3. Policy Implementation & Compliance - Ensure adherence to labour laws, shop & establishment acts, and internal policies across stores 4. Performance Management - Assist in implementing appraisal systems, KPIs, and performance improvement plans 5. HR Audits & Documentation - Conduct periodic audits of employee records, statutory registers, and compliance documents 6. Employee Engagement & Retention - Support internal communication, drive engagement activities, support grievance redressal 7. Workforce Planning & Scheduling - Partner with store managers to plan rosters, optimize staffing, and manage seasonal hiring 8. Vendor & Contractor Management - Manage third-party contracts for housekeeping, security, delivery staff, etc. 9. HR Reporting - Prepare monthly HR dashboards, attrition analysis, payroll summaries, etc. Required Skills: 1. Strong knowledge of labour laws & statutory compliances 2. Hands-on experience with HRMS/HRIS (e.g., GreytHR, Keka, Zoho People) 3. Expertise in payroll processing and coordination 4. Proficient in MS Excel (pivot tables, VLOOKUP, dashboards) 5. Strong documentation and audit process knowledge Desired Skills: 1. Prior experience in luxury F&B / premium retail setups 2. Exposure to multi-location HR operations 3. Knowledge of ISO or food safety-related compliance (added advantage) 4. Experience with POS-integrated attendance systems Personal Attributes: 1. High attention to detail and process orientation 2. Strong interpersonal and communication skills 3. Proactive and solution-oriented mindset 4. Ability to work under pressure and multitask 5. Empathetic, approachable, and team-driven Job Type: Full-time Pay: ₹600,000.00 - ₹900,000.00 per year Schedule: Day shift Ability to commute/relocate: Nanakramguda, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Experience: HR Operations Management: 5 years (Required) labour laws & statutory compliances: 4 years (Required) (Food & Beverage / Retail / Hotel & Hospitality) Industry: 4 years (Required) Willingness to travel: 50% (Required) Work Location: In person